MacMate Apple Service & Support

MacMate Computer Consulting

Raleigh, NC

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About MacMate Computer Consulting

hired 3 times on Thumbtack

MacMate offers solutions for home & business including

-- Business Services including Advice, Setup & Maintain
-- MacBook (Pro) repairs including liquid spills & more
-- Help installing, migration & setup Mavericks & iCloud
-- Design, Setup & maintenance solutions including workflow's, hardware, software, networking, backup & more
-- Email, Calendar, Contact & file collaboration with Mac's, PC's, iPhone, iPad (mobile devices) & more
-- Network design, setup, repair for wired, wireless internet, VPN's, file & screen sharing
-- Computer tuneup's & preventative maintenance
-- Fix startup issues, crashing & running slow problems
-- Hard drive data recovery, crashed, corrupt or deleted files service
-- PC to Mac, transfer your email, contacts, calendars, music, photo's
-- Mac & PC, setup & maintain file & printer sharing
-- Email setup, training and troubleshooting help
-- MobileMe to iCloud support including contacts, calendars, iPhone for Mac & PC
-- Run Windows on the Mac, BootCamp, Parallels, VMware Fusion & more
-- Upgrading from old to new Mac, migrate data, apps, peripherals etc
-- Learn how to use your Mac, iPhone, iPad & other hardware & software
-- Backup & RAID solutions including offsite for comprehensive protection
-- Advice & recommendations on technology to make informed decisions
-- Forgotten & lost password recovery, new account setup's
-- Software support for Apple & 3rd party Applications including training
-- Hardware support for Apple & other products including Xserve, Mac Pro, MacBook Pro, iMac, iPhone, MacMini, iPad, Apple TV, Airport Extreme, Time Capsule, printers, routers etc
and much more, contact MacMate to discuss

Location

104 Duxbury Drive
Raleigh, NC 27607

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Reviews

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  • 5/5 stars March 19, 2014

    I am very happy with my iMac. MacMate/Graham did an amazing job installing a new hard drive for me as well as installing the latest Mac OS. He was very fast and very thorough and took the time to explain what he was going to do and when I picked my computer back up he showed me what he did and how to change settings, etc. Definitely use him for any of your Apple products!

  • 5/5 stars January 25, 2014

    very fast and flexible. Graham fixed my broken computer screen and now it looks brand new. Couldn't be happier with the work and experience!

  • 5/5 stars July 9, 2013

    Graham came and met with us today. He did everything we needed, and then troubleshot some potentially serious other issues as well. Although he came to work on the office Mac by the end of the visit he'd also ironed out a few of the PC issues as well. Couldn't recommend him more highly.

  • 5/5 stars April 11, 2013

    I consider his work to upgrade my Apple desk top and my wife's and my laptops to have been outstanding . He is efficient , quick and dedicated to resolving problems thoroughly with minimum cost to the client . Moreover he was perceptive in realizing my complete lack of knowledge about software or what in the world he was doing and was matter - of - fact about it and in no way showy like some techs who like to talk over a clients head to demonstrate their knowledge . He is a quietly empathic person to an older person like me . I admire his abilities and disposition and work ethic and would recommend him to anyone without any qualifications whatsoever .

  • 5/5 stars November 26, 2012

    Great service and came through in an emergency situation before I had to go out of town! He is very thorough and makes sure everything is working before he considers the job complete. Would highly recommend and will use as my go-to computer guy! Thanks again Graham.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Upgrading Mac OS, updating software.
Setting up networking including WiFI.
Setup onsite & offsite backups.
Data Recovery

Q. What advice do you have for a customer looking to hire a provider like you?

A. Make sure consultant has experience with Mac & Apple products & is a Certified Apple Consultant.

Q. Why does your work stand out from others who do what you do?

A. I am Certified & listed by Apple Inc.

Q. What do you like most about your job?

A. I like working with Technology & people.

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