FAQs
- What advice would you give a customer looking to hire a provider in your area of work?
Ask lots of questions, tour the teaching studios (are they clean and are the teaching tools up to date?), ask if they tailor the curriculum to your needs and do they have a student assessment survey. If they can not asses you how will they teach you or know what is appropriate for you?
- What questions should customers think through before talking to professionals about their project?
The owner (he's in the studios almost daily and interacts with everyone) is from a small farming town and farm family and treats everyone like they are old friends. There is no "guy in a back office" or "man behind the secret curtain" here. But what many people do not realize is that every single email that is generated from the company web site goes directly to the owner's inbox and he answers every email personally. Good customer service starts with good customer interaction, and that means returning emails and calls promptly.