Heavens Way Cleaning

Heavens Way Cleaning

Raleigh, NC

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About Heavens Way Cleaning

hired 5 times on Thumbtack

Let us help you get your house in order.

Heaven's Way Cleaning is an affordable residential and commercial cleaning service that specializes in getting your home or office in order. Our prices are unbelievable, and our customer service suits our name. We offer same-day service, and we are willing to go the extra mile. We offer phone estimates as well as free in-house estimates!

Heaven's Way Cleaning offers referral programs, senior citizens' discounts, and coupon programs. Heaven's Way Cleaning will not lock you into a contract. We will also come out and perform one-time cleanings, weekly cleanings, monthly cleanings or bi-weekly cleanings. Whatever the customer wants, the customer gets! If you decide to go with Heaven's Way, you will find that all of our staff are friendly, trustworthy and loyal.

Do you need to get your house in order? If so, call Heaven's Way Cleaning!

We are a uniformed company that is licensed, insured and bonded. References are also not a problem. All of our employees have been properly screened and trained.

You can also find us on Facebook!


708 Godwin Court
Raleigh, NC 27606


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  • 1/5 stars March 26, 2015

    I bought a groupon for three 2 hour cleanings as a gift for my pregnant wife. They cashed in my groupon and ignored my calls and emails for 2 months before I wrote them a bad review online and got their attention...for at least one cleaning. That was two months ago. Since then they will not answer my calls or reply to my emails to schedule a date and time for the remaining cleanings.

  • 1/5 stars January 29, 2015

    Extremely unprofessional company. Like the review below, I also paid for three cleanings, took me several emails to finally schedule first one and they arrived 45 minutes late. Giving them the benefit of the doubt, the actual cleaning was good but not great. I tipped the cleaners also. I wanted to schedule the second and third cleanings seeing as it takes them a very long time to even respond back to you, if at all. Two weeks later and 5 emails, still no response. Demanding my money back and putting the word on the street not to even both with these people. They clearly don't care after they have your money. Completely unprofessional.

  • 1/5 stars January 22, 2015

    I hired them for three cleanings. On the second cleaning, they 'forgot' the scheduled date, and we had to re-make the appointment. When I went to schedule the 3rd cleaning I called 5 times, leaving voice mail each time and NEVER received a call back. Ditto for several emails; no reply at all. UNbelievabe. I even tipped the cleaner 20 bucks as a small Xmas gift after the 2nd cleaning. I've had to contact American Express to get a refund for the prepaid 3rd cleaning that never happened.

  • 5/5 stars November 1, 2013

    Heaven's Way Cleaning is tremendous! Every time my house is cleaned it is like coming home to a 5-star hotel. The little things all over the house are cleaned (even the ceiling fans!) to a military expectation. I even sent them to a friend's house to clean as a gift and the result was phenomenal.

    I give the highest recommendation possible for Heaven's Way Cleaning.

    Valerie T. from Heavens Way Cleaning replied to this review on November 1, 2013:

    Thank you soooo much Dan!!!!

  • 5/5 stars August 16, 2012

    I am so impressed! They are thorough and did everything I asked of them at an excellent price! I'm so pleased with their work and highly recommend them!

  • 5/5 stars July 20, 2012

    Dereck did a fantastic job on our townhouse. Highly recommended!

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. The main thing is to check out how many people will be coming into your home or office. Make sure that its no more than 2 people at a time. You want the people to get familiar with you and your home!

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. This is going to sound pretty weird, but I would want to know what products are going to be used. Simply because I have 3 children and 2 dogs. I would need something that was going to be safe for my family.

Q. What questions should a consumer ask to hire the right service professional?

A. 1. Are you licensed?
2. Are you insured?
3. Have all of your staff been trained correctly?
4. What products are you using?
5. Will I have to be locked into a contract?
6. Are you available for emergencies?
7. How many employees?
8. How long have they been in business?
9. Reference

Q. What important information should buyers have thought through before seeking you out?

A. I like to ask my customers, the date they need the service; how frequent; and how much can they put into their budget?

Q. What do you like most about your job?

A. I like talking to the customers. Hearing some of the stories they tell about there lives. The main reason people hire cleaning services is because of time.

People should know that its Ok if they dont have time! I own the company and hardly have enough time to clean up my own house. Once people see that I are trying to build a personal relationship with them; they wont feel so un-easy about having us in the home!

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