Q. Describe the most common types of jobs you do for your clients.
A. The most common type of work performed by Betts Designs is custom bathrooms and kichens with imported tiles and stones. I enjoy a chalenge in my work and preffer not to do repetitious labor but custom and unique projects that my require that much more craftsmanship and patience.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. All customers should knoe that there are standards in the tile industry and specific steps and procedures to get the best quality tile job . These standars are called ANSI specs and are the industry guidlines and shoold be followed through out every job.
Q. Why does your work stand out from others who do what you do?
A. I take the time to visualize my work before I do installations and lay out my tile for the best look asthetically from the piont of view the area or room is most looked at. When doing stone I also lay out the area and match colors and pattern which helps the job flow better when looking at these details.
Q. What do you like most about your job?
A. What I like most about my work is that you can truely see the diffence in my work . After 20 years of setting tile, the experiance shines thru in details and how I keep my jobsite clean.
Q. What questions do customers most commonly ask you? What's your answer?
A. My clients often ask if my company will warranty the work performed. The answer to this is yes, I warranty all the labor I perform on my clients homes kitchen or bathrooms. I also always use a certified plumber for shower pan installations do that your home will be protected from future water damage that could cause expensive repairs and often times health risk to your family.
Q. Do you have a favorite story from your work?
A. My favorite story from a stone wine cellar I completed one year. I moved and set 13 tons of stone with my bare hands in the interior of a basement for a client . I worked thirty days straight and did not take a day off. The one day I left early was because the home owner asked if I ever had time for myself. I ansewed , I promised to have this work completed in thirty days and I intend to keep my word. I did complete the job thirty days later and my client claimed he never met a contractor with such a work ethic and tipped me three thousand dollars..It was the best feeling to be appreciated so much.
Q. What do you wish customers knew about you or your profession?
A. I wish all my clients knew that in North Carolina many other tile masons do not have the training I recieved being in the Union in Chicago for over eight years. My apprenticeship alone was over four years before I was allowed to set a tile on the job, unlike many tile masons who recieves little training or no apprenticeship to become a tile mason in North Carolina.
Q. How did you decide to get in your line of work?
A. I decided to be a tile mason after working one summer on the coast in Monterey California. I loved the water and the location of most of the jobs. Most of all after working hard on a project I get to see a tangible product that can be judged by others in my profession for many uears after I leave the job. This is saying with my work "look what I can do".