Virtual Assistant

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What do you like most about your job?

I can honestly say that I love to run my own business. Although most of my clients are virtual, I do have clients that I've known for years, and I enjoy working with them all very much.

Running my own business is so rewarding to me for a few reasons. I am my own boss first and foremost, and I do not have to worry about the day-to-day trials of working for someone. Nor do I have to stress over the possibility of someone else getting that promotion I worked so hard for, which has happened to me in the past. I love the fact that I can set my own hours and that my clients are flexible. There are always deadlines that need to be met, but when you can work from home like I do, those deadlines aren't nearly as stressful and are much easier to accomplish without all the interruptions in the work place.

What questions do customers most commonly ask you? What's your answer?

1. What is a Virtual Assistant?

"Virtual Assistants (VAs) are independent entrepreneurs providing virtual, professional, administrative, creative, managerial, technical, business office, and/or personal support services. VAs use the most advanced means of communication and the newest, most efficient and time saving office products, regardless of geographical boundaries. VAs work from their own homes/offices, on a contractual basis, and abide by an established Code of Ethics requiring integrity, honesty and due diligence."

2. Why should I hire a VA?

For any business, the need for extra assistance is often a roadblock due to limited office space, equipment and/or funds. The time it takes to find and train an assistant may be time that can't be afforded.

For those businesses that experience regular periods of heavy pressure, you may already feel the need for the assistance of an extra person to ease the pressure and keep your goals on target.

The alternative to employing a full or part time assistant would be to contract a Virtual Assistant.

There are many benefits to hiring a VA:
- No employer hassles -- payroll taxes, overtime, employee searching.
- No costly employee benefits -- vacation, sick time, holidays, health insurance.
- No supervision required.
- In most cases, no skill training required.
- Highly skilled with years of experience and can hit the ground running on your assignments/projects.
- No idle time -- you pay ONLY for the time spent doing actual work.
- No need to acquire additional space or equipment.
- Convenient solution to "crunch time" work, seasonal needs and/or work overflow.
- More time to plan for the future of your business growth and make long range goals.
- You now "have" an assistant instead of "being" the assistant.
- Peace of mind that comes from knowing your VA is dedicated to handling each and every detail, is 100% reliable, professional, mature, and confidential.

3. What are the services you offer as a VA?

The following list is intended as a guide to describe the wide variety of services Pro-Comp-Services (PCS) provides. Clients that require other services that are not listed, PLEASE ASK and allow Pro-Comp-Services the opportunity to be YOUR VIRTUAL ASSET!

- Administrative Services
- Bookkeeping Services (including Quickbooks)
- Brochure, Report, Presentation Design and Publishing
- Business Card and Letterhead Design and Publishing
- Data and 10-Key Entry Services
- Document Processing Services
- eBay Website Development, Inventory Management and Sales
- General Transcription Services
- Internet Research
- Mailings, i.e., Advertising, Flyers, Letters
- Proofreading and Editing
- Resume, Curriculum Vitae, Cover Letter Design and Publishing
- Scanning Services
- Spreadsheet Design and Management
- Template Design, Input and Editing
- Typing

4. What type of operating system and applications does a VA use?

Pro-Comp-Services executes proficiencies by utilizing the following operating system and applications:

- Windows Vista/Microsoft Office 2007
- Microsoft Publisher
- Intuit QuickBooks (Premier and Professional Editions)
- Outlook, Outlook Express, Comcast, Google Mail, Hotmail, Yahoo and MSN Email
- Google, Wikipedia, MSN, Yahoo, and AOL Search Engines
- GearPlayer Transcription Equipment
- eBay TurboLister
- Adobe Reader
- Docudesk PDF Creator

5. Will my documents and materials be held in confidence and do you have security features in place?

Pro-Comp-Services will sign a confidentiality agreement to give their clients peace of mind. In addition, PCS uses Norton Internet Security and Anti-Virus Software as well as AVG Internet Security and Anti-Virus Software on our machines to ensure a virus free and secure working environment.

How did you decide to get in your line of work?

I started out in the administrative field more than 20 years ago. As the years passed I worked my way up the ladder at a pharmaceutical company. I loved the work and was making great money, but I was traveling more than I wanted to, working 60-70 hours per week, doing the work of three people, and on top of all that my boss was an inexperienced manager.

During the almost 5 years I worked there, and to make a long story short, there had been many promises made and broken along the way. I had earned many certifications and awards for projects and goals that had not only been accomplished but exceeded in many cases. So after learning that my promotion had been given to another employee just because it was more cost effective for the company, I decided that my value at this company was not appreciated at all and it was time to leave.

I decided to go back to the basics. I thought everyone needs administrative assistance from time to time, and there might even be some people out there who could use my expertise on a full or part time basis. That is how Pro-Comp-Services was created, and it has been one of the most enjoyable experiences of my life thus far.

What do you wish customers knew about you or your profession?

The old adage is very true... "you get what you pay for." And this business is no different.

There are some VAs that charge less than what Pro-Comp-Services charges. However, I have heard horror stories of how a client of mine tried one of the more "cost effective" VAs to try and save some money, only to be disappointed and unsatisfied with the performance they were given. Pro-Comp-Services guarantees that guidelines and deadlines set forth are met with the utmost efficiency and accuracy. Clients are very satisfied and keep coming back time after time as shown by the many favorable testimonials Pro-Comp-Services has received.

Why does your work stand out from others who do what you do?

Pro-Comp-Services is an independent contractor providing virtual, specialized, administrative, resourceful, and practical support to clients of all business sizes and independent entrepreneurs.

Pro-Comp-Services offers a wide variety of expertise, and as a Certified Virtual Assistant, clients can be assured that Pro-Comp-Services has a reputation for high standards and integrity, and we can deliver projects and assignments in a timely, affordable, and confidential manner. Pro-Comp-Services is also proudly Certified by the IVAA EthicsCheck™ Code of Ethics.

Friend Reviews

• Kelsey – July 26, 2010

  

  Pro-Comp services is an integral part of my company...we have used their services for over 2 years and have been nothing but pleased! Darlene is extremely reliable, detail oriented and self-motivated. I know I can always count on her when I need her!

• Tony – July 22, 2010

  

  Darlene has provided outstanding support to my business since 2008. Her work is always done quickly and in a professional manner. She is very dependable and has saved my butt more than once with a quick turnaround project. I would recommend her highly to any business requiring her services.

• Barbara – July 22, 2010

  

  Virtual Assistant provided prompt and thorough document editing services. Reliable document turnaround within deadlines.