FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple - no hidden fees, add-on costs, or travel surcharges. We offer both flat rate and hourly pricing structures to fit any budget. Before any work is started, a clear, concise quote is provided to ensure there are no surprises. We make sure when you choose us - you have a great I.T. experience.
- What is your typical process for working with a new customer?
Customers normally contact us from our online chat tool on our website or by giving us a call. Once we have an understanding of what's needed, we enter your into our system, generate an estimated cost and schedule an appointment. Once we arrive at your location (if applicable - some of our services can be done remotely) we provide you a quote and you c
- What education and/or training do you have that relates to your work?
In the technology field, if your not staying up to date on changes you can easily ruin your career. We're lucky enough to have constant professional training to stay on top of all the changes!