Q. Describe the most common types of jobs you do for your clients.
A. Provide CPR and First Aid instruction.
Q. What advice do you have for a customer looking to hire a provider like you?
A. When looking for a class look for an instructor who promises to do the entire class. There are those out there who offer an inexpensive quick class - but make sure you're actually learning the skills. Otherwise you're just paying someone to entertain you for an hour and you've essential bought - not earned - the certification. Can you apply the skills you learned in an emergency later?
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. I've always wanted to know why we do things they way we are taught. Because of this I'm always researching answers to questions asked in class.
Q. Why does your work stand out from others who do what you do?
A. I provide hands-on practical courses. No one leaves the class not knowing how to perform the skills. The emphasis is on learning the practical skills needed to help someone who is sick or injured.
I take the time to make sure each participant learns the skills.
Q. What do you like most about your job?
A. From time to time I hear back from participants in my classes who have successfully used the skills that I have taught them. Whether it is a minor injury or they successful helped someone who was choking or performed CPR. These success stories let me know I am offering a valuable service in teaching CPR and First aid.
Q. What questions do customers most commonly ask you? What's your answer?
A. I get asked all sorts of question during my classes ... and that's a good thing! Good questions lead to good class discussions.
Most common questions and answers:
No, you cannot hurt someone while doing chest compressions.
Please don't put any creams, ointments, salves or treatments on a burn. Rinse it with cool or cold (but not ice cold) water for up to 10 minutes. Putting any sort of goop on a fresh burn will only hold the heat in and make the burn worse.
Q. What do you wish customers knew about you or your profession?
A. I'm a former FF/EMT-I and State of NH EMS Practical Exam Evaluator. I'm now a mom of 4 running a small business teaching others how they can help during the first few minutes of an emergency. Each one of us has the ability to make a difference and save a life.
Q. How did you decide to get in your line of work?
A. How did Coastal CPR and First Aid happen? It began as a small idea to earn a part-time income after leaving work full-time to take care of my growing family. I had a previous part-time career as a call Firefighter/EMT-Intermediate and had been a NH State EMS Practical Exam Evaluator. I am currently a mom of 4, a CPR and First Aid Instructor for over 10 years and an ASHI Training Center. I volunteer with my children and in my community and I enjoy teaching as a way to continue to give back to my community by teaching the skills needed to make a difference.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. I attend Training Center Forums, webinars and am a member of several instructor forums to keep on top of research and techniques in CPR and First Aid.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. The American Heart Association, ILCOR, and other organizations are constantly studying and reviewing how we perform and teach CPR. The new guidelines for CPR, AED and First Aid were released in October 2010. All new training materials are now available.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. For private or business classes that are held on location I charge a flat rate to provide a course that includes the first 4 participants. There is acharge for each additional participant after the first 4 up to a max of 12. Course charge includes books and supplies.
For open enrollment classes the cost per person is based on supplies need, length of the course and the rental fees to use the location.