Home Maintenance, Junk Removal & More

Foulke Family Services

Mays Landing, NJ

5 years in service

6 employees

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Bio

We are a family owned and operated small business. Started this business in april of 2008. We have 4 children that work or will work for us when they become of age; 2 of our children already work with us.

About Foulke Family Services

hired 45 times on Thumbtack

Sun: 9:00am-12:00pm, 6:00pm-10:00pm
Mon: 9:00am-12:00pm, 2:00pm-5:00pm
Tue: 9:00am-12:00pm, 2:00pm-5:00pm, 6:00pm-10:00pm
Wed: 9:00am-12:00pm, 2:00pm-5:00pm
Thu-Sat: 9:00am-12:00pm, 2:00pm-5:00pm, 6:00pm-10:00pm

Our service is worked around a number of different things. We do different types of housecleaning services. If you need help with moving, carpet cleaning, small or large painting jobs, yard work, construction cleanup, small home repair, all types of flooring (refinishing, putting in, ripping out, etc.) as well as elderly help (consists of many different things that we offer), we service these too.

If you have summer rentals we offer 24-hour emergency assistance to the homeowner/renter. We offer linen cleaning along with regular cleaning of the home. We offer to take pictures and send them right away to homeowners if renters have damaged or destroyed the home while renting it. We stay in constant contact with homeowners; every weekend we will give a phone call to let you know if everything was good or not good. With our cleanings, renters must make their inquiries of something missed in our cleaning with in the first 24 hours. After 24 hours it was most likely the renter trying to get us to come clean again. At this point, you, the homeowner, will not be responsible for paying for the second cleaning if it is past the 24-hour period, but your renter will be responsible to pay.

I have my associate's degree as a medical assistant. I am CPR and BLS certified.

We accept all types of payments: cash, check, and credit cards (Visa, MasterCard, Discover, and American Express), and PayPal.

We now do hoarding/clean outs, fencing replacements or putting your first one in, junk removal, and building decks of all kinds, and much more. If you don't see what you're looking for among the listed items, please contact us. We can tell you if we can service those needs and possibly add it to our list.

Most of our customers love our low prices and how we do our business. We are open from 9:00 a.m. to 9:00 p.m. all year round. Most times have to be scheduled, which most customers love from us, because it works with their schedules of work and play. We also offer a 15% discount to seniors and disabled who need help with their homes.

Come check us out!

You may contact us by calling and leaving a message, or by e-mailing me. We do appreciate your business and don't want to miss your needs.

Location

Mays Landing, NJ 08330

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Reviews

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  • 5/5 stars July 19, 2014

  • 4/5 stars August 5, 2013

    I was very pleased with the Job Foulke Family Services did. They were friendly, knowledgeable and dependable. I will use them again.

  • 5/5 stars June 5, 2013

    They are good people to have available for cleaning and also handy man repairs. I would recommend them.

  • 5/5 stars March 13, 2013

  • 5/5 stars February 3, 2013

    Candy did a wonderful job cleaning our home! We get a monthly partial deep-clean (everything but shampooing the carpets and scrubbing the walls). She and her coworker were very thorough and reasonable with special requests specific to our household. Would definitely hire her again.

    Candy F. from Foulke Family Services replied to this review on February 5, 2013:

    Thank you so much for your post. We look forward to seeing you on the 15th of Feb. If you need anything else please let me know and we will see what we can do.
    Thank you again,
    Foulke Family Services

  • 5/5 stars January 31, 2013

    They were on time and did a very thorough job. I know they had their work cut out for them and I appreciate how well they did and for a great price! I would recommend them for sure.

    Candy F. from Foulke Family Services replied to this review on January 31, 2013:

    Thank you again for having us come and help you with your needs. Look forward to in the future if you need us again. Please don't hesitate to contact me.

  • 1/5 stars January 9, 2013

    Candy came with her mother and was supposed to do a deep cleaning of my small 800 square foot home. She arrived at 10:00am and at 2:30pm I came back home and they were still working. The bathroom floor was soaked and I got a cloth to wipe it up and the cloth was filthy. So they just left dirty water on my floor. The kitchen floor was supposed to have been washed and I pointed out no less than 6 areas with food spills and spots that they did not remove and I wiped them clean easily with a cloth. They left black marks on my carpeted stairs on 5 stairs and the carpeting is cut down below the other carpet. Now I have to look at this until I replace my carpeting. She didn't even clean my dresser mirror or on top of my TV. There were food stains that were easily removed by me on our phone table. She didn't clean the bathroom floor or the shower and then argued with me that she did clean the shower. She did come back today and it took her 2 hrs. to clean my shower. She did not clean the front of the vanity in the bathroom. This was the worse cleaning job I've ever seen. I returned at 5:00 pm and after 7 hrs. they still weren't done and the carpets were wet so we had to eat out. I was welcomed by the rug I have in our dining room at our back door that hadn't even been vacuumed or shaken out. I had to shake it out and then grab the vacuum and vacuum underneath. This rug was so dirty. It had not been shaken out in more than 2 weeks. Also the same at the front door. The rug inside the house not even vacuumed or shaken out and dirt all underneath. In my living room next to my sofa was never even vacuumed. I could go on and on. Do not use this company, they do not know how to clean. I had someone clean my home for over a year and never had to speak with her once, other than to offer her lunch and bonuses for a great job.

    Candy F. from Foulke Family Services replied to this review on January 13, 2013:

    I have shown up at Gail's house on time. We did clean the home. This is our
    first poor rating we have ever got. We cleaned everyroom. In the home. I
    myself vacuumed every room in the house. There were some spots that were
    missed on the vacuumed offered to come back to to get the areas that were
    missed. My mother was the one that cleaned the kitchen & bathrooms in the
    home. I dusted everything in the house in every room. The top of the TV in
    the room was so high up that I could not reach it. So I did not get the
    very top of the TV. We shampooed the carpets all the carpets come out great
    except the 5 stairs. When they were vacuumed there was nothing on them and
    were fine. When we shampooed. There must of been something down deep in the
    carpet that seemed like carpenter's glue that come through the carpet when
    it got wet. It was sticky and tacky and matted the floor in those spots. I
    offered to come back and redo the rugs on the stairs to get them out. I
    even offered to have my husband who does all home repairs and flooring for
    people to look at it and tell them what it is. Gail was very hesitate on
    it. Some people can not be pleased sometimes. We have excellent reviews
    across the board. Sometimes things are missed but we are willing to come
    back and do it since we were paid to do it. The bath tub was done today
    when I returned to do the bathroom. Needless to say I will be only taking
    my mother on other jobs she can handle and bringing my other crew that I
    have to take care of the things that are needed. Though this is a family
    business this was the first time ever in 4 years in business that I have
    ever had some one be so repolesive. I understand a persons home is there
    safe haven and love to have it cleaned. I agree somethings were missed and
    again apologized to come out do to another worker not doing there job or
    what was asked of her. My reviews prove it all against this one miss hap. I
    still offer the opportunity to come out and fix the carpet as well
    regardless of all the arguing that was going on. Even offered to still come
    out to do her bi weekly cleaning with another lady who is more experienced
    in cleaning than my mother.
    We even redone the kitchen floors. We usually will use a mop to the floor we do change the water after the first intial mopping and remop again with clean water to be sure that all dirty water is up off the floor. She came in when we were just waiting to get that stuff done again. She was also advised from the beginning that it would take a majarity of the day to get this done for her cause she did advise me that it has been several months that she has not had this home thoroughly cleaned. She is a type of person that will follow you around with a white glove type of person to make sure all dirt is up. Now she does have a cat. One cat may not be that messy but, they do have hair that does fall out all the time. I should know cause I have 2 cats and 2 dogs and I also take care of many homes with animals. You will never get rid of all the animal hair even after you do a deep clean. She also only paid for a partial deep clean not a full deep clean and we did your carpet shampooing for free when it would have been another $100 just to do that. Instead I understood her delema and charged her $100 for the cleaning of the partial cleaning of the home. Again some things were missed I was willing to come back the next day to get all things that were missed and fix the problems. I seen some areas that she had pointed out that were not vacuumed. My mother missed those areas. Again we do have 5 people that work for me and we have never had any issues with any one else. So I am retracking my first post on this lady and advising any one who would like to work for her. Would have issues with her. Again. Any one else would have taken me on my offer to redo the issues at hand and fix any damages right at that moment. We did have one person with an issue like that and we now have that person as a perminent cleint cause we stick to our word. If we make a mistake we do come back out and fix any problems. As for the bathroom I did come back and fix that problem but, went to do the rest of the bathroom and she rushed me out of the house after the tub was cleaned. So if her cabinet was not cleaned it was due to her not giving me the time to get to it. As for here stand as well on her phone table that was cleaned and there were no food marks on that table when I cleaned it. What I should have done as I was cleaning like I usually do in most homes is take pictures of everything that was cleaned and done to show proof that it was done. That was my mistake to forget my camera that day. Again we are still willing to come out and fix the carpet that we offered to see what it really is that came up when we shampooed it. She mentioned she had her carpets shampooed and that this did not happen. I do want to mention that those 5 stairs the carpet was not put in properly as well. It was bubbled and not tacked down to the backing of the other stairs. I had consulted with my husband about this carpet and he said to me who ever put the carpet in either used carpenters glue or dripped something on the floor before the carpet was put in and the carpets on the stairs may have never been shampooed cause this would have shown up the first time it was shampooed. So who ever shampooed the carpets before only shampooed the rooms and not the stairs and we were willing to fix someone elses mistake. I would not work for this lady on a regular basis after this. But, will come back to fix any issues cause that is what we do keep to our word to fix problems that come up. Our ratings are very high and this is the first time we ever had a person feel this way. Be very cautious when you decide to work with this lady. Thank you.

  • 4/5 stars December 19, 2012

    I'm really torn about this review -- on the one hand, the Foulkes did an AMAZING job on my apartment. Looked better than when I had moved in! They really did a number on the bathroom, and the service was well worth the price (really, really good work). On the other hand, they were almost an hour late and didn't call to say that they would be running behind. I contracted with them to save myself some time, and their lateness meant a wasted hour on my part. I'd use them again, but wouldn't re-arrange my schedule to do so.

    Candy F. from Foulke Family Services replied to this review on January 13, 2013:

    Thank you so much. Sorry for the lateness. When I realized I was running behind I usually don't use the phone while driving. Again sorry for being late we are usually always on time for every job. We would surely love to work with you again when the time comes and will be on time this next time. Thank you so much.

  • 5/5 stars December 10, 2012

    We contracted with Candy Foulke to clean a 1880's rental property that had been completely painted, including the floors, two years previously. Then 10 months of the filthiest tenants you could imagine. We had contracted with the painters again before hiring Candy. The painter's job was much easier than expected because the Foulkes were able to remove the dirt much more successfully than anyone had expected. The floors and stairways had what appeared to be ground in filth. After the cleaning they almost didn't need to be repainted.
    We were very pleased the Foulkes. They did what they said they would, better than expected, on schedule, for a reasonable price considering the work involved.

    Candy F. from Foulke Family Services replied to this review on December 10, 2012:

    Thank you so much for leaving us a review. We look forward to working with you in the future. Don't hesitate to contact us for anything you need done.

    Thank you again.

  • 5/5 stars June 4, 2012

    Foulke Family Services ROCKS!! I've been working full time while going to grad school for the last couple of years and dealing with health issues to boot so my place was not just a mess but a clutter mess. Candy and her family made no judgements, cleaned and helped me organize and get rid of stuff all at once. They are thourough and friendly and I would recommend them to anyone.

    Candy F. from Foulke Family Services replied to this review on January 13, 2013:

    Thank you so much. If you need anything else or help with anything else please feel free to contact me. We will be right out to help you out again. Hope everything is going well with you and hope you had a great holiday.

  • 5/5 stars May 14, 2012

    The Foulke family provided excellent service. The arrived on time, they were friendly yet professional. They did all the work they were contracted to do. They showed respect for me and my home. I have scheduled a date for another cleaning. I would recommend them to family and friends.

    Candy F. from Foulke Family Services replied to this review on May 14, 2012:

    Thank you so much for having us over to help you with your home. Looking forward to seeing you again soon.
    Thank you again,
    Candy Foulke
    Foulke Family Services

  • 4/5 stars April 7, 2012

    We were very pleased with the services that Foulke provided us. They did a very thorough job with cleaning our walls and baseboards. There was a lot of clutter and they tried to help with organizing as best as they could considering all of the stuff that was around.

    Candy F. from Foulke Family Services replied to this review on April 28, 2012:

    Thank you for your review. We look forward to working with you again in the near future..

    Candy Foulke

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Most common work we do right now is alot of powerwashing, lawn care, regular maintenance cleaning of homes, and painting of interior homes at this moment..

Q. Describe three recent jobs you've completed.

A. We have put in a deck for someone's pool. Customer wanted it done in a short amount of time. It did take a little longer than what the customer wanted but, it was due to either the weather or the customer not being available to have us over to get the job done. But, job got done and is hiring us next spring to build more deck to the pool all the way around. Customer couldn't do it the first time around but, will be getting it done. Customer was very satisfied.

We also remodeled a basement this year into a studio apartment. Both renter and owner were very pleased. We put a bedroom by itself on one part of the room, added a full bathroom, and did the normal of a livingroom and kitchen put in place for this studio apartment.

We have done a clean out in Philly of a studio apartment which the customer was very pleased as well. We removed all furniture, trash, food, etc. We either donated a lot of the stuff or if it was sellable we sold it off. Most of it was donated to people who really needed it though. Than we gave the whole apartment a complete bath. Washed all the walls, floors, bathroom, windows, etc...Customer is even going to hire us to do her personal home as well. This apartment was her uncles place who had passed and needed to be cleaned out and customer did not have time to do it her self.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Make sure that the provider is going to do what they say they are going to do and not try and change prices on you unless it is something necessary to do..Like if there is an investation in your home you want to be sure that you will be prepared to pay more than the orginal price that is offered. So you want to be aware of things as well. If it is rental home you want to be sure that the person is going to report back to you every week after or before the cleaning so you know what is going on with your rental..You don't want to rent to the same people that wrecked your home from previous years. Make sure there is no hidden charges or taxes you did not know about. Make sure they make clear of all charges being given. But, be aware that every year prices do go up from previous years cleaning prices so that is mostly standard but, it should not go no more than $20 to about $40 dollars more from previous years as well. I have seen some shady things go on with alot of these cleaning services and it is not good. So just be aware of everything and make sure that there is nothing hiding in small print that is not explained in detail if you do a contract with the person.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. If I were a customer; I would have asked how did you come to start this business? Well my answer is I am already a mother of 4 and needed more flexiblity within my life when it comes to working and this gives me that flexibility. There really is no secret to this business other than being as professional as you can be and do the work you say you will do. Make sure if you do promise a customer something that is not on your flyers or what you advertise already and they ask you to do something that you write it down so you don't forget. If you don't it can cause a lot of headaches. But, just remember to always follow what you offer already rather than changing the program plan of what you are doing with your business. If you make changes make sure all brochures have the same information so there is no confusion as to what you do and don't do. Other than that smile and be professional and you are on your way.

Q. What important information should buyers have thought through before seeking you out?

A. You must know all measurements for painting and rug cleaning if that is what you want done.We also require an upfront downpayment to get the supplies unless you supply what you want on your painting project. Homecare: You must know if the elderly need rides to doctor appointments and how long it will take for that appointment approximately. What type of shopping trip their will be for the elderly as well and will we be required to include that elderly on the shopping trip as well. If the elderly person is not going on the trip a shopping list and the money being used and coupons should be ready and waiting for the trip that will be made.

Q. Why does your work stand out from others who do what you do?

A. Our customers like our service because we have one standard price for most things that we do. The other stuff like painting requires different price varances but, for the most part everything else is one price and reasonable.. Their will be others in the future that will be added as people start to suggest certain things they may want done and we will look into it. We do more than what the average cleaning company will do. When we say full deep clean you get a full deep clean nothing is ever missed. If it does get missed we do come back out and get it done. We also make sure with other projects that we do are also of high quality work. We usually don't give an estimated time to get the job done because we don't know how long a job will take due to issues, mother nature, or emergencies on either side of us or the customer/client.

Q. What do you like most about your job?

A. I love just about everything about my job when I can not do the job my husband does it or my older college son does it. The most part is the hours that are set.. I work from 9am til 9pm but, most times I don't work all 12 hours those hours are set so it is flexible for both my self and my customers which is a win win situation...Most companies don't offer that not only that but, we are scheduled 7 days a week except on holidays and our vacation times which our customers are notified prior to the event...

Q. What questions do customers most commonly ask you? What's your answer?

A. We really don't get much questions about any of our work except for how long will it take for the first cleaning. My answer will depend on how large the house is or apt. and how messy it is to determine how long it will take. I would have to see the place first to give a good estimate of how long. Most first time house cleaning will take any where from 3 to 8 hours to clean for the first time; all other cleanings there after should take no more than any where from 20 minutes to up wards of about 2 1/2 hours to clean...we usually have 2 people on each job, unless it is a small enough house than 1 person on the job. Than again it depends on how many houses we have scheduled for that day as well to know if there will be 1 or more people cleaning at one time.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. The latest developements will be added as I move up the scale in the health field. My husband and children will still be keeping up with the main cleaning and painting and things. I am starting Atlantic Cape Community College in the fall of 2011 to get my Registered Nursing degree and than looking into getting a state license to be able to do independent Nursing for the elderly at their homes so they don't have to worry about being in a nursing home unless otherwise suggested. I will soon be certified as a medical assistant as I already have my associates degree in this field and I will also be working on getting registered as a medical assistant as well sometime before the winter of 2011. Until I get my cert and registration as a medical assistant I will not participate in any kind of injections or medications unless they are scheduled to be given and are already measured out for me to give. I don't want to be responsible if the dosage was wrong with out having proper licenses through the state to do this kind of thing. But, these are going to be the up coming things that will be working on in the future.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. These are the charges we have for what we do. Prices are subjected to changes.

To save money on your electric bill as explained above go to: http://candyfoulke.mystreamenergy.biz

We require a deposit with bigger jobs; deposit amount varies do to what job is being done. We will ask for the deposit 2 days prior to soing the job to have the check or cresit card bwing used to clear to gwt the supplies needed for the job, unless you pay cash than day before we state or same day we start the project.

Need something else done that is not listed below feel free to contact us and we will do what we can to accommodate your situation. Thank you.

We are a family owned business and have been in business since 2009. We started out cleaning change overs and have many happy customers.

We will have anywhere from two to four people doing one job depending on the load. We are also a one stop shop get everything you need and more with us.

We deal in Hoarding homes as well. Can help ease the problem and help you with the clean up. We have several ways you can pay for this project..depending on the severity will depend on how much we can do with your situation at hand.

We also do Home Decor as well.

Whole Home Cleaning in NJ:
• Windows inside only
• Sweeping and mopping floors and walls
• Dusting
• Wiping down kitchen counters/tables
• Cleaning inside/outside of cabinets
• Wiping down moldings in windows and baseboards
• Cleaning of tubs, sinks, and toilets
• sweeping down cobwebs, Wiping down walls,
• Cleaning of all bedrooms dressers, floors, and closet doors.

Senior Citizens/Disabled get 15% off so your price.

All PA prices included in price already for mileage.(gas & Tolls)

Senior/Disabled 15% off the orginal price.

Extras:
• Stoves not self cleaning
• Defrost Freezers
outside windows

Will be $25 dollars more added to the price of cleaning home.

We charge $5 extra for:

Laundry
Dishes
Bedmaking

Pricing varies do to the size of the yard and what you want done.

• Mowing yard
• Edging
• Blowing leaves and grass
Pricing varies do to the size of the yard and what you want done.

Light landscaping
• Planting flowers
• Mulching
• Pulling weeds
• Seeding if needed
• Decorative dιcor
• And extras

Power washing:
• Homes
• Sidewalks
• Driveways
• Decks

Pricing depends on the size call for free estimate.
Rug shampooing: Pricing depends on the size of the rooms and how many rooms that is needed to be cleaned.

Pool Cleaning:
Depends on what is needed if something needs to be replaced before cleaning, price will determine the nature of the pool.

Horse Farm Clean-Up in NJ & PA:
Cleaning Barn area
Mowing & weeding eating around paddock area

Call for Pricing?
Will paint fencing & Paint Barn area

Not afraid of horses standard Bred/thorough breds!

Painting Projects:
• Interior/exterior of home
• Rooms
• Dιcor
• Decks
• And more
Call for estimate.

Small home repairs:
• Basic Electrical
• Basic Plumbing
• Walls needing to be replaced or patched
• And more
Call for estimates

Change Overs/Vacation Homes
Prices coincide with normal home cleaning prices
Real Estate homes:
• Tax owned
• Foreclosures
• Abandoned
Pricing varies do to what you need done.

Construction Clean-ups
• New homes
• Renovation homes
• Construction sites
• Etc.
Prices varies do to what is involved in the clean up.

We do small to medium remodeling jobs.

We do any room in the house that you need to do a complete remodel..pricing varies to what you want done plus labor..that goes for all projects..

All prices are subject to change.

Q. What are you currently working on improving?

A. We are currently working on our over booking on all projects. We tend to have a lot of people wanting the same says for the projects they want done..we love to make our customers happy but we are now advising people that they need to pick 3 days that will work for them out of every week. We do try to accommadate days for people wanting just weekends or Fridays for project cleaning and our other projects. We now have grown so quickly in the last year that now everything must be spread out...so we do ask to pick 3 days that you could be able to have open now for us to come do what you need us to do...

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