Q. Describe the most common types of jobs you do for your clients.
A. Most common work we do right now is alot of powerwashing, lawn care, regular maintenance cleaning of homes, and painting of interior homes at this moment..
Q. Describe three recent jobs you've completed.
A. We have put in a deck for someone's pool. Customer wanted it done in a short amount of time. It did take a little longer than what the customer wanted but, it was due to either the weather or the customer not being available to have us over to get the job done. But, job got done and is hiring us next spring to build more deck to the pool all the way around. Customer couldn't do it the first time around but, will be getting it done. Customer was very satisfied.
We also remodeled a basement this year into a studio apartment. Both renter and owner were very pleased. We put a bedroom by itself on one part of the room, added a full bathroom, and did the normal of a livingroom and kitchen put in place for this studio apartment.
We have done a clean out in Philly of a studio apartment which the customer was very pleased as well. We removed all furniture, trash, food, etc. We either donated a lot of the stuff or if it was sellable we sold it off. Most of it was donated to people who really needed it though. Than we gave the whole apartment a complete bath. Washed all the walls, floors, bathroom, windows, etc...Customer is even going to hire us to do her personal home as well. This apartment was her uncles place who had passed and needed to be cleaned out and customer did not have time to do it her self.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Make sure that the provider is going to do what they say they are going to do and not try and change prices on you unless it is something necessary to do..Like if there is an investation in your home you want to be sure that you will be prepared to pay more than the orginal price that is offered. So you want to be aware of things as well. If it is rental home you want to be sure that the person is going to report back to you every week after or before the cleaning so you know what is going on with your rental..You don't want to rent to the same people that wrecked your home from previous years. Make sure there is no hidden charges or taxes you did not know about. Make sure they make clear of all charges being given. But, be aware that every year prices do go up from previous years cleaning prices so that is mostly standard but, it should not go no more than $20 to about $40 dollars more from previous years as well. I have seen some shady things go on with alot of these cleaning services and it is not good. So just be aware of everything and make sure that there is nothing hiding in small print that is not explained in detail if you do a contract with the person.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. If I were a customer; I would have asked how did you come to start this business? Well my answer is I am already a mother of 4 and needed more flexiblity within my life when it comes to working and this gives me that flexibility. There really is no secret to this business other than being as professional as you can be and do the work you say you will do. Make sure if you do promise a customer something that is not on your flyers or what you advertise already and they ask you to do something that you write it down so you don't forget. If you don't it can cause a lot of headaches. But, just remember to always follow what you offer already rather than changing the program plan of what you are doing with your business. If you make changes make sure all brochures have the same information so there is no confusion as to what you do and don't do. Other than that smile and be professional and you are on your way.
Q. What important information should buyers have thought through before seeking you out?
A. You must know all measurements for painting and rug cleaning if that is what you want done.We also require an upfront downpayment to get the supplies unless you supply what you want on your painting project. Homecare: You must know if the elderly need rides to doctor appointments and how long it will take for that appointment approximately. What type of shopping trip their will be for the elderly as well and will we be required to include that elderly on the shopping trip as well. If the elderly person is not going on the trip a shopping list and the money being used and coupons should be ready and waiting for the trip that will be made.
Q. Why does your work stand out from others who do what you do?
A. Our customers like our service because we have one standard price for most things that we do. The other stuff like painting requires different price varances but, for the most part everything else is one price and reasonable.. Their will be others in the future that will be added as people start to suggest certain things they may want done and we will look into it. We do more than what the average cleaning company will do. When we say full deep clean you get a full deep clean nothing is ever missed. If it does get missed we do come back out and get it done. We also make sure with other projects that we do are also of high quality work. We usually don't give an estimated time to get the job done because we don't know how long a job will take due to issues, mother nature, or emergencies on either side of us or the customer/client.
Q. What do you like most about your job?
A. I love just about everything about my job when I can not do the job my husband does it or my older college son does it. The most part is the hours that are set.. I work from 9am til 9pm but, most times I don't work all 12 hours those hours are set so it is flexible for both my self and my customers which is a win win situation...Most companies don't offer that not only that but, we are scheduled 7 days a week except on holidays and our vacation times which our customers are notified prior to the event...
Q. What questions do customers most commonly ask you? What's your answer?
A. We really don't get much questions about any of our work except for how long will it take for the first cleaning. My answer will depend on how large the house is or apt. and how messy it is to determine how long it will take. I would have to see the place first to give a good estimate of how long. Most first time house cleaning will take any where from 3 to 8 hours to clean for the first time; all other cleanings there after should take no more than any where from 20 minutes to up wards of about 2 1/2 hours to clean...we usually have 2 people on each job, unless it is a small enough house than 1 person on the job. Than again it depends on how many houses we have scheduled for that day as well to know if there will be 1 or more people cleaning at one time.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. The latest developements will be added as I move up the scale in the health field. My husband and children will still be keeping up with the main cleaning and painting and things. I am starting Atlantic Cape Community College in the fall of 2011 to get my Registered Nursing degree and than looking into getting a state license to be able to do independent Nursing for the elderly at their homes so they don't have to worry about being in a nursing home unless otherwise suggested. I will soon be certified as a medical assistant as I already have my associates degree in this field and I will also be working on getting registered as a medical assistant as well sometime before the winter of 2011. Until I get my cert and registration as a medical assistant I will not participate in any kind of injections or medications unless they are scheduled to be given and are already measured out for me to give. I don't want to be responsible if the dosage was wrong with out having proper licenses through the state to do this kind of thing. But, these are going to be the up coming things that will be working on in the future.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. These are the charges we have for what we do. Prices are subjected to changes.
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We require a deposit with bigger jobs; deposit amount varies do to what job is being done. We will ask for the deposit 2 days prior to soing the job to have the check or cresit card bwing used to clear to gwt the supplies needed for the job, unless you pay cash than day before we state or same day we start the project.
Need something else done that is not listed below feel free to contact us and we will do what we can to accommodate your situation. Thank you.
We are a family owned business and have been in business since 2009. We started out cleaning change overs and have many happy customers.
We will have anywhere from two to four people doing one job depending on the load. We are also a one stop shop get everything you need and more with us.
We deal in Hoarding homes as well. Can help ease the problem and help you with the clean up. We have several ways you can pay for this project..depending on the severity will depend on how much we can do with your situation at hand.
We also do Home Decor as well.
Whole Home Cleaning in NJ:
Windows inside only
Sweeping and mopping floors and walls
Wiping down kitchen counters/tables
Cleaning inside/outside of cabinets
Wiping down moldings in windows and baseboards
Cleaning of tubs, sinks, and toilets
sweeping down cobwebs, Wiping down walls,
Cleaning of all bedrooms dressers, floors, and closet doors.
Senior Citizens/Disabled get 15% off so your price.
All PA prices included in price already for mileage.(gas & Tolls)
Senior/Disabled 15% off the orginal price.
Stoves not self cleaning
Will be $25 dollars more added to the price of cleaning home.
We charge $5 extra for:
Pricing varies do to the size of the yard and what you want done.
Blowing leaves and grass
Pricing varies do to the size of the yard and what you want done.
Seeding if needed
Pricing depends on the size call for free estimate.
Rug shampooing: Pricing depends on the size of the rooms and how many rooms that is needed to be cleaned.
Depends on what is needed if something needs to be replaced before cleaning, price will determine the nature of the pool.
Horse Farm Clean-Up in NJ & PA:
Cleaning Barn area
Mowing & weeding eating around paddock area
Call for Pricing?
Will paint fencing & Paint Barn area
Not afraid of horses standard Bred/thorough breds!
Interior/exterior of home
Call for estimate.
Small home repairs:
Walls needing to be replaced or patched
Call for estimates
Change Overs/Vacation Homes
Prices coincide with normal home cleaning prices
Real Estate homes:
Pricing varies do to what you need done.
Prices varies do to what is involved in the clean up.
We do small to medium remodeling jobs.
We do any room in the house that you need to do a complete remodel..pricing varies to what you want done plus labor..that goes for all projects..
All prices are subject to change.
Q. What are you currently working on improving?
A. We are currently working on our over booking on all projects. We tend to have a lot of people wanting the same says for the projects they want done..we love to make our customers happy but we are now advising people that they need to pick 3 days that will work for them out of every week. We do try to accommadate days for people wanting just weekends or Fridays for project cleaning and our other projects. We now have grown so quickly in the last year that now everything must be spread out...so we do ask to pick 3 days that you could be able to have open now for us to come do what you need us to do...