FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
To get accurate pricing, we need to complete an in person consultation. We want to evaluate the surfaces and give an educated estimate based on several factors that we look at in person. We pride ourselves on providing good value and making sure our customers are 100% satisfied with the finished product.
- What is your typical process for working with a new customer?
We start off with an on site estimate where we can get a feel for what needs to be done and make sure any/all questions are answered, and from there we can incorporate you into our schedule and set a date for the project to be completed!
- What education and/or training do you have that relates to your work?
I was able to start learning from an Italian craftsman who passed on his knowledge and expertise to me. I've also been fortunate to work around so many skilled specialty contractors over the years and always absorb as much as I can from them. Additionally, I go to classes on a regular basis to make sure I'm up to date on any new methods/products so I can constantly improve my trade. I'm a firm believer that there's always something new to learn and something to grow and improve on.