The Comfy Canine

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Introduction: Servicing Springfield, Millburn, Maplewood, Shorthills, & South Orange for over 11 years! Yelp, us, google us, we have great reviews and a great staff. Our staff is reliable, loving, caring and enjoy what we do. We are Insured, bonded and do back round checks on all of our staff. We are not a fly by night company, we are here to stay and build our reputation on referrals. Let us love your pet!

Overview

15 employees

18 years in business

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Featured Projects

3 photos

Reviews

Very good 4.6

8 reviews

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88%

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Jen M.

Aug 7, 2014

I recently moved to the area and have 3 dogs and needed a walker. They seemed good and the owner, Jon, was always responsive whenever there were questions or concerns. He assigned Trisha, one of the walkers, to our house. I gave specific instructions for the dogs to be walked since I am paying for a dog walker and my pitbull Champ's daycare recommended structured daily walks. I would come home to constant mud all over my house (even on sunny days), empty water bowls and my doors were left unlocked on multiple occasions. I mentioned everything to Jon at least once but had an uneasy feeling when I came home one day. I have a camera which I told Jon about and set it up to face the backyard and sure enough, Trisha would leave my dogs outside in the backyard and put my pitbull in a 4x6 fenced in garden that I have and leave them out there for 15 minutes unattended while she was inside. She did not even pick up after them, there was poop in my garden. I took screen shots and photos and called Jon. When I came home, the note said "went for a long walk with the boys today" which was a lie. Now, mistakes happen and we understand that but not once did Jon apologize to us or acknowledge what happened. He said "Trisha made a mistake and she knows it" not "we are sorry" nothing! My husband had to ask to get reimbursed for 2 days, he didn't even offer a refund, a credit or even an extra 10 minutes with the dogs for the next week. If you would like to see photos, email me! I obviously found another walker immediately and of course, Jon sent me an invoice for the 4 times he came after the incident. A reputable company wouldn't penny pinch a client especially after an incident where their dogs were not properly taken care of. If you care about your animals like I do, I would not recommend these walkers; they do not give your animals enough time. Like the old saying goes..."you get what you pay for" so I shouldn't be too surprised....

Nancy C.

Oct 14, 2014

I have known Aly & Jon since they began the Comfy Canine, over ten years! They have always gone out of their way to accommodate my needs, and those of my dogs and cats. It is a privledge for me to give testimony as to their professionalism and love that they show to all the dogs they care for. I have recommended the Comfy Canine to everyone I know who owns a pet.

Heather K.

Oct 14, 2014

Aly has a huge heart for dogs! We were happy to put our new puppy in her hands. Highly recommend the Comfie canine!!

David G.

Oct 15, 2014

Comfy Canine Took such greta care of our dog. They showed real love and care to him.

Donna S.

Oct 15, 2014

Alyson is the most caring and loving person. She has taken care of our three little boys every vacation. She is most dependable & leaves us notes everyday she visits, of course the water bowl is always filled. Seeing a picture of the boys so happy while I'm away brightens my day.

FAQs

What advice would you give a customer looking to hire a provider in your area of work?
Make sure your walker is Bonded and insured. Get lots of local references from you neighborhood. Make sure that the company has been in business for a long time.