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Prime PC Repair

$45-65 per hour · Albuquerque, NM · (505) 750-7321

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More Computer Repair Albuquerque

Computer Repair & Virus Removal

Prime PC Repair, LLC is a full-service computer consulting firm specializing in servicing home users and small businesses alike. Our services are tailored to your needs with appointments often available on the same day you call.
Some of our services include:

- Virus removal
- Network support
- Automatic data backup
- New computer installation
- Custom computer assembly and installation
- Affordable budget computers, built to order

We are fully mobile, and all of our services are delivered to your house or business at no additional charge. Need your computer repaired? We will pick it up from your home, repair it at our shop ($45/hr) and then install it back in its original place. You can rely on Prime PC Repair's fast and effective professional solutions for your computer needs.

Reviews

  • August 14, 2011

    This gentleman was very courteous, and had my computer back in my home working in less than 24hrs. I was very impressed!

    Bennett

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Question and answer

  • Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

    A. There are a lot of problems that are actually fairly easy to solve. Before you call around to get estimates, try out these simple trouble shooting tips:
    1) Reboot the computer: powering off and back on fixing a surprising number of problems.
    2) Check for loose connections: Loose cables can cause a loss of data, or complete system failure. If you are comfortable opening your computer casis yourself, then check for loose cables if nothing is turning on.
    3) Check the plug! Nothing is more frustrating than paying a technician for an hour of service just to have him plug in your computer for you.

  • Q. Why does your work stand out from others who do what you do?

    A. Unlike other computer repair companies, Prime PC Repair offers full on-site services. Even if we need to take your computer back to the shop for maintenance, we will come pick it up, drop it back off and install it for you at no additional charge! We aren't "geeks" or "nerds", we are professionals and we promise we won't try to make you jump through hoops to get your equipment repaired correctly.

  • Q. What do you like most about your job?

    A. I (Andy Kilgore, Owner) love my job. I am a people person, with a passion for technology. I've been performing freelance repair since 2003, and have serviced over 300 computers personally.

  • Q. What questions do customers most commonly ask you? What's your answer?

    A. I am frequently asked why my rates are so much lower than Geek Squad or some other repair companies. The answer is that I actually repair what is wrong with your computer, if a full re-installation isn't necessary or you don't actually need to replace those hardware components then I won't try to make you. That saves you money.

  • Q. Do you have a favorite story from your work?

    A. I once had a client's computer crash from a bad virus the day before her final paper was due. I was able to recover her paper from the hard drive in time for her to turn it in and receive full credit in the class. Afterwards I brought the computer to full operational capability and removed all signs of the virus.

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