FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is meant to be as fair as possible for both parties. There a lot of expenses that we have to account for (tolls, gas, etc.). We do however normally give discounts to clients who have multiple items and also give military discounts.
- What is your typical process for working with a new customer?
We first discuss the full scope of client's project. I then ask for any information ready the make & model of the product, in order for us to do our due diligence and prepare ourselves for any issues that might arise or tools/materials we might need. We then proceed and schedule a time and date. Finally we just ask for the address and best contact number.
- What education and/or training do you have that relates to your work?
I have studied at NYU & graduated from Pace University w/ a B.S. in Information Technology. I’m have been working a an IT tech for over 7 years and have built a strong competency for the business and aspects surrounding it.