FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have hourly rates, project rates and monthly maintenance rates, which represent a discount off of our hourly rate.
- What is your typical process for working with a new customer?
Conversation about goals and expectations, we share what we do and how we do it. Then we set up a timeline and content plan. Once a campaign is finalized, we set up reporting so the client knows what is working.
- What education and/or training do you have that relates to your work?
Certified social media