Moving Services

Q. Describe the most common types of jobs you do for your clients.

A. Our most common types of jobs are local residential relocations. These jobs consist of people moving locally within the the metropolitan areas. You would typically have your bedroom(s), living room, kitchen and dining room. Usually you have packed boxes and bags and then furniture from each room...beds, sofas, tables, etc.. We would come inside, take a look at everything that needs to be moved. Then commence on the moving. We usually start with boxes/bags then work our way to the furniture. Disassembly if needed. It's either house or building, elevator or walk-up. We pickup, deliver, get paid for our services, and of course, recommended to other potential clients.

Q. What important information should buyers have thought through before seeking you out?

A. It's good to make sure you have everything packed and ready to go. Since we are a flat rate service, we don't do any packing of items. Furniture and sensitive items however, get wrapped and handled by the movers with our equipment. So we can give you an all inclusive flat price, you should have the list of items being moved handy. It's ok to help out on move day (some people just can't stand around and watch), but movers prefer you let us take care of the move. After all, it's what we do for a living. We only accept cash as the form of payment, which you will get a receipt for. And remember, tipping is customary, not mandatory.

Q. Why does your work stand out from others who do what you do?

A. We offer all expenses included in one FLAT price! So there's no guessing on moving costs at the end...you'll already know what you're paying upfront! This way we avoid any confusion. You don't have to worry about additional fees of any sort. It's all combined. With and hourly rate, you just get an estimate...a flat rate you get the actual cost. With an estimate, the price is open to fluctuate by means of different charges. You what you are paying hourly, so you try to keep track of time as the move goes on. Most hourly companies have other charges on top of the hourly rate. So you can only guestimate what your cost would be. There's absolutely no guessing with us! We want to be fair to you and fair to us at the same time. The cost of your move is settled before we get there.

Q. What do you like most about your job?

A. Being a small company but offering just as much as large companies and providing the same professional service. Being able to amaze people and give them more insight to what moving is all about. And of course, traveling from one place to another. Being able to do or accomplish specific tasks that were a problem for other movers. And it's the satisfaction of giving satisfaction. When you satisfy customers, it's to the benefit of your business. You feel good to render great service and get appreciated for your business in the for of recommendations and tips. Referrals are just another form of advertising.

Q. What questions do customers most commonly ask you? What's your answer?

A. They ask, "Whats the flat fee?".
It's based on your inventory, distance of travel(truck expense) and access(elevator/walk-up).
"Will everything fit?"
We send the adequate size truck based on inventory given, and professional movers who can play tetris.
"What form of payment due you accept?"
We only accept cash at this time. In very rare situations will we take checks.
"Will you wrap my furniture?"
At your request and for certain items that need be, we have all moving equipment to protect sensitive items.
"Is the tip included in the flat rate?"
Absolutely not. Tipping is up to you and your gratuity. It's certainly not mandatory but customary.

Q. Do you have a favorite story from your work?

A. My favorite story was when we had some damage! It was a glass dresser top (like a table top) that broke in half and was about 8ft long. The customer was particularly worried about it in the move and warned us. We made it safe through all the way until the end when it was time to bring that piece into the house. It caved in and snapped in half, just as we were about to finish! I ended up bringing the pieces back with us to the Bronx and knew of a glass shop that I saw recently. They were able to cut a knew glass top for me with the same shape and dimensions, and were inexpensive. I delivered the glass back to the lady in Long Island and had another satisfied customer.

Q. What do you wish customers knew about you or your profession?

A. Moving is more than just picking up a box and moving it. Moving does require skill, therefore experience. Not everyone is fit to be a mover...it's more than just the amount of pounds you can lift...although, that's a plus. You need to have the expertise of handling certain items to ensure a smooth transition. There are certain ways to maneuver large items to get pass obstacles such as low clearances and tight spaces. So often you have to make slight twists and turns to be able to pull off what seems impossible. It takes some experience to master these angles. In moving it's not what you move...it's how you handle what you move.

Q. How did you decide to get in your line of work?

A. After doing so many years in the moving business. Seeing most of the country just off relocation services. Learning the business in and out. I decided I can do it. The business just never got boring. I would see different people travel to different places and see new things. I learned the business well that I took so much pride in my work after being with a few different companies and working with the best. Not to mention, moving kept me in excellent shape for all these years. But I realized that there wasn't much too it to start rendering this type of service. After all, I had become a moving master to the point where people realize it's more than what it seems, and have a new appreciation for the work we do.

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. We recently did a pickup and delivery in the Bronx. It was in River Park Towers where the buildings go up to about 40 floors. The customer didn't have much too move so we figured, even with a 4th floor walkup on the other end, we'd be done in no time. Wrong!It took us a good part of the day to complete. We had our man with a van service so we ended up making 2 trips. But that's not what took long. This building had 4 elevators, 2 working, and one that goes to the basement...which is the route movers have to take. With these issues and so many tenants coming in and out, the loading time took forever just waiting on a chance to grab the elevator. Using the stairs didn't work even though we were on the 3rd fl because we would have to pass through the lobby in which we were prohibited. We eventually got the job done and we don't charge any extra regardless of time, but the customer ended up giving extra out of gratitude.
Moral: Somethings are just out of your control and you just have to make the best of it.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. Our full service is the flat rate. This involves the men and the truck with our moving equipment. The flat rate is derived from access of the job(elevator, ground level, or walk up), the pickup and delivery(distance between), and inventory(items being moved). Because every job has these factors differently, flat prices will vary accordingly.

Our labor help service involves only the use of our men. No truck. No equipment. These services are available in hourly rates as follows:
1 man 30/hr/
2men 60/hr
3 men 90/hr
4 men 120/hr

All have a 2 hour minimum and a $10 flat travel fee included.
Example: The minimum you pay for 2 men would be $130

Q. Write your own question and answer it.

A. Obstacles movers face...

There are many different obstacles that a mover will face during a move. This is why you have to be "mover ready". Not only is lifting and maneuvering certain objects a task, but you have to have moving awareness. This is because you need to kind of adapt to your surroundings when loading and unloading. Basically being aware of everything around you. This can be low ceilings, a hole in the ground, a broken step, chandeliers, or a puddle. There a many different obstacles that can mess up a moving experience. So there are many different gestures that movers make to combat those problems.