Mason’s Cooling & Heating& plumbing&electric

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Introduction: I've been in business for 13 years ! I'm trustworthy , I bring comprehensive set of skills that I believe will be valuable ! My problem/solving , people-centric nature , and compassion have afforded me excellent costumer service skills . Im exited to contribute my talents and proficiency in interpersonal toward each costumer .

Overview

Hired 33 times

Background checked

2 employees

14 years in business

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

23 photos

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Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Good 4.3

19 reviews

5

79%

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5%

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0%

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16%

Read reviews that mention:

Giovanni S.

Sep 20, 2023

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Hired on Thumbtack

I contacted Orgest for a cap on my heating steam boiler that was leaking. He came the same day (even though it wasn’t very urgent) and even if taking this cap off was very hard he tried everything until it took it off. He even had the replacement piece with him so it replaced it to complete the job. He also insisted to leave everything clean (the slush from the boiler made a mess). I’ll call him again when I’ll need a plumber.

Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Jason T.

Jul 3, 2023

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Hired on Thumbtack

Orgest went out of his way to accommodate us. He explained everything as he worked and did an excellent job. We will definitely call him again.

Details: Routine maintenance • Routine maintenance • Closet • Ground floor • House

Central Air Conditioning Repair or Maintenance

John N.

Sep 11, 2023

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Hired on Thumbtack

Professional and fast service. Friendly person. Highly recommend. If anything happens in a future, I know where to call

Details: Boiler • Leaking • Basement • Single-level building • House

Heating System Repair or Maintenance

John R.

Oct 10, 2023

·

Hired on Thumbtack

Showed up when he said he would, fix the problem, and all went as expected.

Details: Furnace • No heat • Basement • Two-story building • House

Heating System Repair or Maintenance

Merilyn H.

Apr 29, 2023

Orgest was the tech dispatched to finish our install. He called 45 minutes prior to notify me of his anticipated arrival time. He was professional, personable and knowledgeable. He explained things clearly and welcomed any questions. The entire scheduling process leading up to this service call was great! I even received a text msg reminder the day before (not all businesses do this, but I appreciate those who do). Finally, being someone who values and promotes a great customer experience in my workplace, I also liked being told to expect a survey and to provide any feedback on my experience. Based on my experience this far, I would highly recommend Mason ‘s heating and cooling !

Credentials

Background Check

Orgest Gjoka

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Reasonable
What is your typical process for working with a new customer?
Explain and provide as manny answers as possible to the customer
What education and/or training do you have that relates to your work?
Graduated from Lincoln Tech for HVAC

Mason’s Cooling & Heating& plumbing&electric

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