Q. Describe the most common types of jobs you do for your clients.
A. We resurface:
Q. What advice do you have for a customer looking to hire a provider like you?
A. Make sure that you use a contractor who is both properly trained and insured.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. That only properly trained Resurfacers should do this type of work. They should also be insured as well.
Q. What important information should buyers have thought through before seeking you out?
A. We have a nice variety of stock and custom colors to choose from. We can match any project to the room that you are thinking of doing.
Q. Why does your work stand out from others who do what you do?
A. We use quality materials. So their is no flaking, peeling or bubbling with Surface Magic. Only a job to be proud of.
Q. What do you like most about your job?
A. I enjoy helping people and saving them money too.
Q. What questions do customers most commonly ask you? What's your answer?
A. How long does your materials last?
For up to 25 years as long as you take proper care of the tub. Remember if you take care of your tub it will take care of you. SO no harsh cleaners. green scrub pads or anything on any type of bathtub should be used. Yes you should not use them even on a new tub as it will dull the finish and make it harder to clean. As harsh cleaners act like sand paper which will remove the coatings over time.
Q. Do you have a favorite story from your work?
A. I had a nice couple I Buffalo NY. Who had an old claw foot tub. Their were redoing their guest bathroom. They wanted the outside of the tub one color and the interior of the claw-foot tub white.
They loved the finished tub when we were finished.
Q. What do you wish customers knew about you or your profession?
A. Their are tons of inferior products. So you should choose your resurfacer wisely. That is why you can always count on Surface Magic to get that job done right.
Q. How did you decide to get in your line of work?
A. I have been doing similar work for over 30 years now...
Q. Tell us about a recent job you did that you are particularly proud of.
A. I had recently completed a bathtub resurfacing job. Their sink and bathtub were an ugly pink color that they hated. They just put in a new stone surround and putting in a new stone floor as well. Their pink tub just didn't look very good in this room. We resurfaced it with a tub white and they loved it. I was very moved by the experience as you can tell they were about to cry with joy. You can really tell and they admitted that they loved their new tub and kept thanking me over and over and over again. It made me feel good.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. I am always studying to stay up to times. I realize their are allot of inferior products out their as well. So I am studying but also being careful when making any changes.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Etching which is an dated and outdated method plus is very dangerous. We use state of the art bonding process. Which makes it much safer and effective then the old fashioned way. Having asthma and allergies makes me more aware of this as well.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. I did a recent bathtub resurface job. Where the finish was worn off. SO they found it very hard to clean. For $350 I gave them a resurfaced tub which looked like new. That they would be able to clean again and one that looked nice and shinny.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. For repairs on bathtub, sinks or counter-tops. Just add an extra $100 and you should have the correct price.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. This is a hard profession. So I would recommend to get some experience and training before entering this profession. Their are so many bad products out their that it is near impossible to find one that will last and look good as well.