FAQs
- How did you get started doing this type of work?
I was a manager for 5 years before being promoted to an Executive position which held many responsibilities. I was the go-to-girl for three District Managers and a Regional Manager that organized and managed 48 stores from New York to Tennessee. You learn a lot of trade secrets along with way to keep such an extended amount of responsibility organized and informed. After eight years, multi-tasking becomes a natural instinct. You no longer have to prioritize before your work day begins you simply begin your work day confident that you will succeed. The company I worked for downsized and as a result my position was eliminated. Instead of updating a resume I decided to open a company that would utilize the skills I've gained. A company that would help others and allow me to extend my customer service background to them. Magic Assistants is a way of life, it's not just a company. We surpass our clients expectations everyday and in return we receive a feeling of accomplishment and success.
- What advice would you give a customer looking to hire a provider in your area of work?
If your unsure about about hiring a company ask for referrals. The best way to get a feel of the services you'll receive is by hearing input from others. I'm also a firm believer that companies starting out should not be ignored because they lack the customer background. Everyone had to start out somewhere and by taking a chance on a newly opened business; may turn out to surprise you. If this is the case then ask if they carry business insurance as an added peace of mind. Most businesses carry a general liability insurance which protects you and them. Also last but certainly not least trust your instincts. If your comfortable with the person that your dealing with and they have genuinely answered all of your questions and put your mind at ease then chances are you have created a lasting business relationship.
- What questions should customers think through before talking to professionals about their project?
Concierge specialists have just recently begun to branch off into separate markets, we no longer are designated to a desk in a hotel lobby. Concierges are an excellent choice for individuals that are looking for a multitude of services performed by one company or just a one-time assistance need. Magic Assistants was opened after years of experience in managerial and executive positions. We pride ourselves on establishing trusted committed relationships with each of our clients. We understand that a true concierge provides assistance with the utmost in customer service. Being locally owned and operated means that you receive a caring staff that understands your neighborhood and it surroundings and more importantly YOU; your not just a client your our neighbor.