FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I don't do any work or provide any service without giving a clear expectation of cost. I generally do not offer discounts, but have non-commercial pricing on some services and will often assist beyond the scope of a project at little or no extra cost.
- What is your typical process for working with a new customer?
I prefer to discuss the client's needs to be sure we're a match and they will be given the appropriate service offering before quoting or accepting payment.
- What education and/or training do you have that relates to your work?
I have over 25 years experience working with businesses and organizations in a wide variety of industries and sectors. The last 20 years I have been developing websites and providing consultation on Internet-related technologies.