Auto Repair At Your Home or Business

On The Road Again Auto Repair

Lake Grove, NY

Gold member

About On The Road Again Auto Repair

hired 2 times on Thumbtack

We do auto and light truck repair and maintenance, from oil changes to jump starts, brakes, belts, diagnostics, and more. We come to you with reasonable rates well below most repair shops.

We have A.S.E.-certified professional repair personnel who always gets the job done right the first time.

Visit us at www .ontheroadrepair.org

Location

Lake Grove, NY 11755

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Reviews

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  • 5/5 stars February 26, 2012

    My car had broken down later in the evening and I came across this company online, I chose it because they would come to me and I had limited money for a tow. Jeff came quickly and diagnosed the problem immediately. He went and got the part and fixed it within an hour! I was truly impressed because when I take my car to a shop, it's usually there all day if not longer. The price was great and he had me on the road again ;) great name for a business! I will absolutely reccommend this company to my friends and family. Thank you very much!

  • 5/5 stars February 19, 2012

    Jeff's a very professional mechanic. Had oil change and brake pads replaced. All went very well and was very convenient to have car maintained right at my house.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. The most common types of work performed are mostly brakes, oil changes and tune-ups. Although there are some timing belts, accessory belts, and oil leaks as well.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Check for certifications and references. Ensure the rate is fair and do not pay unless your vehicle is fixed and you are satisfied with the repair.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Most people look at auto mechanics as thieves. Nowadays that couldn't be further from the truth. Vehicles of today are far more sophisticated than the vehicles of 15-20 years ago and it takes a different kind of technician to perform those repairs correctly. Education in the field is so important. Without it, a repair could not be done properly.

Q. What questions should a consumer ask to hire the right service professional?

A. What vehicles and systems can the technician service. How long has the technician been working on those vehicles.

Q. Why does your work stand out from others who do what you do?

A. My work is alot different because I do what I do on the road. I don't have a shop to do the work in so it can be a little more tricky to get the job done. That is why I need to take extra special care with the work I do in order to make sure it is done right the first time, every time.

Q. What are you currently working on improving?

A. Currently I am looking to improve on availability. We are a small business and are looking to make sure we can be more available to be there when our customers need us.