Computer Help

Q. Describe the most common types of jobs you do for your clients.

A. Teaching and problem solving on computers and computer networks.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Ask for references from people the consultant has worked with.

Q. Why does your work stand out from others who do what you do?

A. I've been doing consulting and teaching for over ten years in a variety of settings - classroom, office and homes and as a result I have real world experience in problem solving with both hardware and software.

Q. What do you like most about your job?

A. I get satisfaction when a student has an Aha! moment. Both me and the client get pleasure when I fix or explain something so the client understands and can use an application or device connected with their computer or network setup.

Q. What questions do customers most commonly ask you? What's your answer?

A. What's wrong? Why won't this work? How do I transfer music or pictures to my computer? How do I email a picture?

Q. Do you have a favorite story from your work?

A. A client complained one wireless connection in the office was unreliable. Because of my practical knowledge, I moved a lamp and all was well.

Q. What do you wish customers knew about you or your profession?

A. Knowledge and experience are both crucial to a successful completion of a job.

Q. How did you decide to get in your line of work?

A. I was a sociology major and doing statistical manipulations required computer savvy.

Q. Tell us about a recent job you did that you are particularly proud of.

A. Taught a client who had never used a mouse to do email and edit her poetry.