Ian Jacobs Tech Support

contact for price

Select a service

Zip code

Topic areas

Experience level

Sorry this pro can’t do your job, but we know other pros who can.

Check them out

Introduction: Unlike many IT support people, I am friendly and actually care about my clients' satisfaction with my service. It is my own business and the number one way to grow my business is word of mouth. If I provide my clients with outstanding, personal service, I am confident I will get plenty of recommendations. I like when my client has the look of "Oh my gosh, I can't believe you fixed that!" The sense of accomplishment I feel when I fix a problem that has caused my client great stress is amazing.

Overview

Hired 1 time

Payment methods

Ask this pro about their preferred payment method.

Featured Projects

1 photo

Reviews

5.0

3 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Wolf L.

Mar 20, 2016

Regardless of minor or more serious computer problems Ian knows how to resolve them. We have 3 different types of computers in our house and, of course, we do experience problems every once in a while which we cannot solve ourselves. We have called on Ian several times - he is very professional, certainly knows his stuff, is very reliable, comes on short notice, and always finds a solution to whatever problems we did encounter. And YES he is very friendly, personable, and charges very reasonable fees. On a scale from 1 to 10 we give him an enthusiastic 10 ! If you do have any computer problems don't look any further Ian is your guy. We recommend him highly without reservation.

Laurie G.

Mar 18, 2016

Ian has done work for my small business for years. He helped me install and learn a massive complex software program. He has helped advise on countless purchases from phones to laptops to software. He researches it if necessary but he basically knows everything. Even tasks like installing and connecting printers he effortlessly does. He is able to help w website maintenance and basically any tech- related issue I have ever had so far in the office. I don't rely on him for installing everything but he would be pretty much able to handle it. I highly recommend Ian for IT help of a multitude of varieties. He is professional, patient and always just solves the problem.

Carol K.

Mar 21, 2016

Ian has been the computer-go-to person for my husband and myself for over a year, ever since we moved to NYC. He has done pretty much everything as both of our computers have needed new installations; he had to figure out what were the problems and resolve them. At one point, I needed the hard drive replaced: he knew what to do and quickly kept me from losing data. Since we are not computer-savvy, it is difficult working with us; he needs much patience working with us and working with computer issues. He is a pleasure being around; responsible, efficient, yet friendly.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge $60/hr with a $100 minimum
What types of customers have you worked with?
-Remove viruses -Set up peripherals such as printers, scanners, and monitors -Fix/set up home networks -Back-up -Hardware and software consultation -RAM installation
What questions should customers think through before talking to professionals about their project?
I deal with clients of all skill levels and ages. Often times, the client does not give him/herself enough credit. The problem is often NOT a result of user error.

Ian Jacobs Tech Support

FAQs

Related cost information

Popular in New York

You might also like

In other nearby areas