FAQs
- How did you get started doing this type of work?
Marc Elias (Canine Executive Officer) After six years of experience working for corporations, Marc sought a less traditional role aligned with his background in client services, operations and marketing, paired with his love of animals and helping people. Today, Marc Elias is the Canine Executive Officer of Pooch Pals LLC with a dog training certification from the Animal Behavior College. Marc and his Goldendoodle Riley are active pet therapy volunteers certified by the Good Dog Foundation.
- What questions should customers think through before talking to professionals about their project?
Professional - we are a client services company that provides a total pet care experience. Our team is comprised of men and women who are capable of conducting themselves with a certain tact, diplomacy, and discretion with clients, building staff, neighbors and other pet care providers. Personable - we acknowledge that hiring a pet care provider and giving them access to your home comes with apprehensions. Our knowledgeable and friendly staff will meet you at your home free of charge. We want you to feel comfortable and confident knowing the person who will be accessing your home, and caring for your furry child. Reliable - without fail our trained staff provide pet care services when/where expected. We take the job of caring for your pet seriously and always keep our clients informed with an update after each and every walk. Trustworthy - we realize that trust is earned. Our personal pet care professionals are mature and compassionate to the unique needs and desires of each of our clients. We understand the significance our conduct plays in establishing a long-term trusting relationship. With over 12 years of experience in the pet care field, Pooch Pals has had the opportunity to build long lasting relationships with over 1,000 pet owners. Compassionate - as a company we go beyond just caring for our customers and their furry kids, we also work with rescues and shelters around the New York area helping to raise awareness and increase animal adoptions. Click to learn more about the Pooch Pals Foundation which further distinguishes our company.