DD Technicial

Introduction: A Senior Help Desk Technician/Computer System Technician looking for a support position. Support would be through direct contact or help desk related support. Experienced phone and field service tech. Experienced with diagnosing software and repairing of hardware problems. Strong knowledge of Windows 95, 98, ME, NT, 2000, XP, Vista and Windows7. Very capable of performing installations, maintenance and upgrades for servers, desktops, laptops and printers. Experienced with working within a large and small networked environment. Proficient with Microsoft applications, Lotus Notes 4.6, and R5. Experience with Digital VAX/VMS systems, Sun SPARCstation’s, Cat5 cabling and Fiber optics. Trained in PC networking TCP/IP and have Knowledge of routers, switches and Mac's. Level 1 and 2. Wi-Fi® Networks. WebEx and GoTo Meeting. Also experienced in deploying and supporting Video Teleconferencing in a large company setting and with VTC equipment such as Polycom. Category 5 and Category 6 UTP and STP cabling, Single and Dual Mode Fiber Optic Cabling , Network Switches, Routers and Firewall Solutions and Fast and Wireless Data Technologies support.