FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have standard pricing systems that apply to the different types of photography I do -- aerial, commercial, event, food and recipe development, sports -- so I prefer to work with the client on this one! I consider travel time, editing time, length of event or shoot, etc.
- What is your typical process for working with a new customer?
I like to first meet the client over the phone to talk about approach and details, and to get a feel for what's expected. Most clients have at least one question, even if it's about the timing of the shoot, props, etc. On larger jobs, I'll offer a standard contract if the client and I feel it's appropriate. This is simply additional protection and reassurance for the client. For each type of client request (architecture/real estate, event, aerial, commercial, etc) I have a list of questions I get asked frequently. These are things you may not have considered, so I'll make sure we tackle these questions before work starts. For commercial clients, I often find it helpful to suggest that they think of this project as adding to an image library that they can draw from for social media purposes, advertising and collateral. While they have specific needs for the project at hand, I like to have the freedom to include images that may be useful later on. For most commercial clients, I do as much research as I feel is necessary before a job begins.
- What education and/or training do you have that relates to your work?
All commercial drone pilots are required by the FAA to study for and pass a UAS exam to ensure proper qualifications; this must be re-taken every two years. While I'm a self-taught photographer, I've attended, and then led, several workshops. I've been a producer for the annual and prestigious Eddie Adams workshop for photojournalists; I've attended sports photojournalism training under Rich Clarkson. I have a degree in Environmental Science from Macquarie University in Australia