Promore Restoration Services Inc

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Introduction: Professional Water Damage Restoration Services | 24/7 Emergency water damage response. We proudly providing more services like : - Mold removal/remediation - Environmental Remediation Services - Water & Fire Damage Recovery - Air Duct Cleaning - Hazmat, bio-hazard and crime trauma scene cleanup - Commercial Cleaning services - Structural repairs and re-construction Welcome to Promore Restoration Services, the leading provider of comprehensive water damage restoration and cleanup services in New York. With our team of highly skilled professionals and state-of-the-art equipment, we specialize in handling all aspects of water damage, flood cleanup, mold removal and remediation, biohazard cleanup, hazmat and crime and trauma scene cleanup, fire damage restoration, environmental service, structural repair and re-construction. We proudly serve the entire New York area, providing our top-rated services to residential, commercial, and industrial properties. Whether you're in Manhattan, Brooklyn, Queens, the Bronx, Staten Island, or any other neighborhood in New York, our dedicated team is ready to assist you with your water damage, mold removal, biohazard cleanup, crime/trauma scene cleanup, hazmat, structural repair and re-construction or fire damage restoration needs. When it comes to water damage restoration and cleanup services in New York, Promore Company is the trusted choice. Contact us today for a prompt response, exceptional service, and reliable solutions to restore your property to its pre-damage condition.

Overview

Hired 23 times

Serves Woodhaven, NY

Background checked

25 employees

3 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

85 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

18 reviews

100%

Read reviews that mention:

Luciana C.

3 weeks ago

Hired on Thumbtack

Promore Restoration Services would be the only company I would trust with making sure my home is rid of mold. I’ve worked with a couple of contractors over the years at different stages of my life when I could afford smaller renovation and Promore by far is the most professional and reliable. Patrick communicated with great detail what they were going to do and they actually executed every word. We met 3 times and they were always punctual, in fact arrived before I did (talk about 24 hours service, it’s like these guys don’t sleep). I hadn’t lived in my apartment for a while because I was saving up for a proper renovation this time. The first contractor I showed my bathroom to, I was horrified to find what looked like sewage & mold throughout the floor of my bathroom. I immediately called my insurance company, when my condo said their insurance company would not cover what is clearly a building issue. In researching mold remediation companies, Promore was by far the best reviewed. Since my insurance company opened up the claim I figured they would cover this damage caused by water leaks from upstairs, but as soon as they saw the photos of the mold they rejected my claim. I was devastated because I had saved so long just to do the renovation. I didn’t have any more savings to fix water & mold damage. I was sure I’d have to delay the renovations again just to fix the mold problem. But to my surprise Promore really worked with me to make it happen. They were also patient waiting for my building’s approval. As soon as I got the approvals Patrick got his team in the next day. He estimated a 3 day job but finished within 2 days ! You can tell they didn’t cut corners. They removed everything effected by the water damage & mold and sealed everything up with mold resistant protection. They air scrubbed and cleaned all surfaces. It was truly thorough. It’s a rare thing to be able to put your trust in a company these days but if this ever happens to me again or my friends, Patrick & his team would be the only ones I would recommend, if you want that piece of mind. Thank you Promore !

Details: As recommended by professional • Mold removal • No personal impact • Owner

Mold Inspection and Removal

Yuamosi T.

Jan 24, 2024

I recently had a water damage emergency in my home and I called Promore restoration Company for help. I must say, their service exceeded my expectations in every way possible. From the moment I called their emergency hotline, their team was prompt, professional, and knowledgeable. They arrived at my house within 30 minutes and quickly assessed the extent of the damage. Their expertise and attention to detail were evident as they explained the restoration process to me step by step. The technicians at Promore restoration Company were equipped with state-of-the-art equipment and used advanced techniques to remove the water and dry out my property. They worked tirelessly to salvage as much as possible and prevent further damage. I was impressed by their efficiency and dedication to restoring my home to its pre-damage condition. Not only did Promore restoration Company provide exceptional service, but their customer support was also outstanding. They were always available to answer my questions and address any concerns I had throughout the entire restoration process. Their friendly and compassionate approach made a stressful situation much more manageable. In addition to their top-notch service, Promore restoration Company also offers affordable pricing options. They provided a detailed and transparent estimate before starting the work, and there were no hidden fees or surprises at the end. Their commitment to fair pricing sets them apart from other water damage restoration companies in the area. Overall, I highly recommend Promore restoration Company for their exceptional service, professionalism, and expertise. They truly go above and beyond to ensure customer satisfaction. If you're in need of water damage restoration services, look no further than Promore restoration Company. They are the best.

Promore Restoration Services Inc's reply

Thank you Yuamosi !

Beathris L.

Feb 4, 2024

Great company . They did water damage in my house. From mitigation to reconstruction full process. They are working with insurance . Thank you promore 5/5.

Chris P.

Jan 23, 2024

From the moment I called their emergency hotline, their team was prompt, professional, and knowledgeable. They arrived at my house within 30 minutes and quickly assessed the extent of the damage. Their expertise and attention to detail were evident as they explained the restoration process to me step by step.I highly recommend This company. Thanks again!!!!

Promore Restoration Services Inc's reply

Thank you Chris !

Thumbtack Customer

Jan 12, 2024

From Google

The staff at Promore were incredibly professional and knowledgeable. They took the time to understand my needs and provided me with personalized recommendations. Their attention to detail was evident in every aspect of their service.

Promore Restoration Services Inc's reply

Gnero, Thank you for taking the time to share your experiences with our work.Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We are always ready to assist you with any service related to water damage. Thanks.

Credentials

Background Check

Patrick Prochacki

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The customer should know that our pricing is based on their zipcode and the type of job they require. We use special software to ensure that our prices are fair. Additionally we always offer discounts to our customers. It's also important to note that we provide free inspection on site and estimate .
What is your typical process for working with a new customer?
We are friendly and open 24/7 to assist you .
What education and/or training do you have that relates to your work?
We are full licensed by Department of Labor for mold remediation in New York, New Jersey . We are licensed for water damage , fire damage by Institute of Inspection Cleaning and Restoration . With years of experience in the industry, our team of highly trained professionals possesses the knowledge and expertise to handle any water damage situation. We stay up-to-date with the latest techniques and technologies to provide efficient and reliable restoration services.