Q. What advice do you have for a customer looking to hire a provider like you?
A. Studies have shown that the quality of your entertainment is directly responsible for more than 80% of the "success" of your event, and it's in your best interest to secure the services of a qualified entertainer that understands that responsibility fully! We know that our commitment to you is important, and we want to help you create a memorable, fun event that reflects who you are as people. We know that, like every couple, every event is special, and you can count on us to share your vision!
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. We know that the process of hiring a DJ can be very intimidating. That's why we offer an in-person planning consultation with your *actual* entertainer well in advance of your event, as well as availability by phone and e-mail, and use of our amazing online planning system to help you plan your itinerary, special events, and requests.
Q. What questions should a consumer ask to hire the right service professional?
A. How many years of wedding experience do you have?
We have 11 years of wedding experience and counting!
Is Something New Entertainment a "real" business?
Yes! We are registered with the State of Ohio. We are also licensed by the State of Ohio to solemnize marriages.
How much will it cost? Can I get a quote?
Because of the wide range of services we offer, it is not possible for us to list a comprehensive price list online. Please contact us to schedule a personalized consultation to determine the needs of your event.
Do you have a standard song list?
We have a "sample" song list available with some of our most popular songs. If you're looking for a particular track, just ask! If we don't have it, we'll be happy to get it for you!
How many songs do you have in your music library?
More than 70,000 and counting! Our library is always growing to meet the demand for the most current music and to accomodate the special requests of our clients.
Will you provide special music upon request?
Absolutely! We want to make sure that your wedding is a memorable event for you and your guests, and we believe that a big part of that is making sure we have your very favorite music. Please let us know all of your special requests at least two weeks prior to your wedding. That way, if we don't already have a special song, we'll be sure to obtain them for you!
Are we able to meet with the DJ who will be performing at our wedding?
Absolutely! Typically, your DJ will call you approximately two months prior to your event date to arrange a meeting prior to your wedding to speak with you in detail about your evening. You will discuss the evening's sequence, special events, favorite songs, special requests, do not play and must play lists, and anything else that's on your mind! This way, you will have the opportunity to think about your music selections and special event preferences without the pressure of handling it at the last minute.
When will you arrive?
We typically arrive approximately one hour before your guests arrive. This allows us plenty of time to unload and setup without causing inconvenience to the hall or your guests and allows us to present a polished presence from the moment your guests arrive.
Does five hours include your set-up time (or break-down time, or travel time)?
We never charge for set-up or tear-down time! Travel time, within thirty minutes of Akron, OH is included, as well. When you contract Something New Entertainment for five hours, that means five hours of actual play time at your event. No hidden charges. No confusion. No nonsense.
How many hours of service do I need?
This varies from event to event. However, 5 hours is the most common length of service, including an hour for cocktails, an hour for dinner, an hour for special events, and two hours for open dancing. Events requiring ceremony music, additional dance time, etc., may need more time. In order to provide the highest level of service to our clients, Something New Entertainment engagements have a 4 hour minimum during "off" season and days (November-March, or Sunday-Thursday) and a 5 hour minimum during "peak" hours (Saturdays, Holidays, Fridays April-October).
What setup requirements do you have?
We need to have access to at least one standard grounded electrical outlet, two chairs, and a small table.
How much space do you require?
We need at least six feet square to provide for our equipment and safety of movement for our staff.
Do you take breaks?
Our DJs typically work in pairs, taking necessary breaks in shifts. If one of your DJs should need to take a short personal break, your other DJ will remain at the system.
Will you MC (or Emcee) the reception?
Yes. We typically take a discreet approach to acting as your Master of Ceremonies without "cheese" or unnecessary talking, announcing your events, but keeping an elegant atmosphere with the focus of the evening on the couple and the celebration rather than ourselves. If you prefer a different style, such as for themed events, please let us know and we will be happy to accommodate.
What do you wear?
What would you like us to wear? Our male DJs typically wear black tuxedos with a black vest, black tie, and white shirt. Our female DJs typically wear neutrally-colored evening wear. However, if your event is more casual, costumed, or has a theme, just let us know your preferences, and we will dress appropriately.
Do you have a wireless microphone for speeches/toasts?
Yes, we do!
Are there any additional fees for travel time and/or setup?
Travel within a 30 minute driving distance of Akron, OH is free of charge. Travel greater than 30 minutes from Akron, OH will be assessed a nominal fee. This goes to pay our DJ's gas, travel, and time expenses. To calculate your distance, click here.
What payment methods do you accept?
We accept cash, check, money order, and PayPal payments. We accept credit cards through PayPal.
How do I know if you're available for my date?
Call us at 330-253-2900 to verify availability. We will schedule a meeting with you as soon as possible to get information about your event and to complete your contract. Between the time we speak with you to confirm availability and your meeting date, we will "pencil you in" on our calendar. The booking process is complete once you have signed an Entertainment Agreement and submitted your retainer.
When is my retainer due?
Your retainer is due at signing.
When is my final payment due?
We have several payment plans for your convenience, including monthly payment plans. All payment is due prior to the end of your evening.
Are taxes & gratuity included in the price?
There is no additional charge for taxes. Gratuity is not included in our prices, but is at the discretion of the couple.
Are there any overtime charges?
Overtime is available for purchase prior to the day of your event, or on the day of your event, as available. Overtime is assessed at a nominal fee, and is paid directly to your DJs.
Is dinner expected for the DJs at the reception?
Our DJs work very hard for you and are delighted to enjoy a meal to your reception if you are so gracious to provide us with one! Working over the dinner hour and watching others eat can be difficult and distracting. In the event that it is impossible to provide a meal for your DJs, please let us know in advance so that we can make other arrangements for them in order to provide the highest quality of service to your event.
Can you do music for my wedding ceremony?
Absolutely! We commonly provide preludes, processionals, recessionals, and hymn or soloist accompaniment, particularly for outdoor weddings or weddings happening in a location where a piano or organ is not available.
Will you take requests?
Would you like us to take requests? There are a number of options for choosing to take requests or to not take requests at your event. We will discuss your preferences with you ahead of time, and honor your wishes.
Could you please not play [insert song title here]? or It's not for a special dance in particular, but could you please make sure to play [insert song title here]?
Absolutely! Your "do not play" and "must play" lists are important to us! It's your day, and we want it to be the best it can be. If there's a song you especially want or don't want to hear, let us know!
Q. What important information should buyers have thought through before seeking you out?
A. It is helpful to know the date, location, start time, and length of your event, however, if you are unsure, we are happy to help you as you work through the process of choosing a venue for your special event.
If you are interested in lighting design, it is also helpful to know what colors you are interested in using for your event decor.
Q. Why does your work stand out from others who do what you do?
A. The very best way to learn more about what stands out most to our clients about our services is to view live video testimonials on our YouTube page at http://www.YouTube.com/SomethingNewDJs
Q. What do you like most about your job?
A. We love being able to participate in the most important celebrations of our clients' lives, especially weddings, milestone birthdays, graduations, anniversaries, and other important moments in your lives. Being able to enhance your joy through carefully-selected music and carefully-planned itineraries to make your event flow seamlessly is a great joy to us, as well!