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I can provide the best support for Virus removal, windows issues and any computer related problems they encounter.
Mikebren Simeon
Introduction
I am an experienced technical support person specializing in troubleshooting Windows operating systems (Windows XP, Vista, and 7), and Mac OS X 10.5 and 10.6 versions.
I am proficient in troubleshooting Internet connectivity issues, virus and spyware removal, Windows update errors, Windows Genuine Advantage issues, email client (Outlook Express, and Microsoft Outlook), installation and repair of OS, and I am familiar in using Windows Server 2003 and 2008, Microsoft Office, web mails, and email clients. I am also familiar in installing antivirus through CMS.
My previous jobs were:
1. Level 2 technical support for Microsoft PC Safety
- Handling escalated cases for virus and spyware removal, Windows update, Windows Genuine Advantage, etc.
2. Technical support for Roxio DVD burning software
- Providing phone, email, and chat support for Roxio products (installation, burning, video and audio editing, etc.)
3. Tier 2 technical support for high-speed cable internet and phone
- Networking issues (i.e. wired and wireless connection), and no dial tone issues.
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Projects and media
3 photos
Projects and media
3 photos
Specialties
Computer type
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Computer issue
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