Address:
3985 Race Road, Suite 6, Cincinnati
Cincinnati, OH 45211
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- Provider travels up to 40 miles
- Customer travels
Midwest PROTECH, LLC is a Christian-owned and operated computer and networking service company founded in 2007. We serve the entire greater Cincinnati area with a focus on the westside of Cincinnati and neighboring areas. We are experienced in all facets of computer service and repair, networking services, training, website and Microsoft Exchange hosting, and much more.
From wireless network setup and security configuration to complete custom computer builds from the ground up, we can assist you with just about any small business or residential computer-related need. We have over 20 years of experience and are certified in many different technologies. Call us for a free, no-pressure consultation to see how we can help you.
Mon-Tue: 5:00am-3:00pm
Wed: 6:00am-3:00pm
Thu-Fri: 5:00am-3:00pm
A. Make sure the provider is focused on answering your questions and not just trying to get you in the shop. We're genuinely interested in helping our customers. Our goal is to help you help yourself. We work to train you during your service call to ensure you can work through the issue yourself the next time it happens. We explain everything we do and place a heavy emphasis on education, that's what sets us apart from the other computer service providers. We also understand that some people just want us to "fix it!" and don't care how it's done. We'll give you as much information (or as little) as you'd like.
A. We're very concerned about our clients and helping them out. Of course we're running a business, but in the end, if our clients are taken care of and happy, we will be also. We founded our company in 2007 on Christian principles of giving of ourselves over an about what's expected and acting on priciples of Integrity. Our mission statement is what we live by every day when we walk in the doors of our shop or on-site at a client. Not sure if we're genuine? Give us a call and talk with us about your issue, you'll soon discover what makes us different from other companies. Also, we never charge for looking at your computer and figuring out what's wrong, so you've got nothing to lose by giving us a chance to help you out.
A. We have a small business client that had a computer outage (a main system workstation) late in the week and needed it up and running ASAP as they were having to process everything on paper without the workstation. We worked on the system over the weekend and on Sunday (when we're normally closed) to get them up and running by early Monday morning. They were so appreciative that it made all the hours worth it. We don't charge any extra for after hours work for business or residential clients and we never have. If a situtation is a crisis, always let us know and we'll do our best to help you out!