Q. What advice do you have for a customer looking to hire a provider like you?
A. Talk to us and we'll straighten things out, even if it means advising you to go in a different direction. Many customers are confused as to what they need, and we help to clear all of that up. There's too much to answer in a paragraph here, so we provide a free phone consultation to anyone who is interested in learning more.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Beware of "web designers" who are really only graphic designers, but use website building software to develop sites. You need a true web professional if you want to be successful, and thats exactly when you get when you work with us.
Q. What questions should a consumer ask to hire the right service professional?
A. What happens to my site after its built? Do you maintain it? If I need to make a change later, do I have to do it myself? If you make the change for me, how much do you charge?
Q. Why does your work stand out from others who do what you do?
A. We build/redesign, host and provide ongoing maintenance for our clients. We are a complete webmaster!
Q. What do you like most about your job?
A. The people I work with and for (our clients).
Q. What questions do customers most commonly ask you? What's your answer?
A. How many of your clients do you retain? My answer is always the same...our turnover is very, very low. Our clients stay with us and recommend us to their friends.
Q. How did you decide to get in your line of work?
A. When I was little, working on a Texas Instruments computer my dad bought for me, he said: "This is the future, you'd better learn computer programming". While I'm mostly in sales and client relations, I knew he was right back then (early 80's).
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Always stay abreast of moz.com's articles and books I take out from the library on SEO, code (HTML5), and podcasts.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Read, read and read some more. If you have good communication and interpersonal skills, this is right for you. You must think like your customer and put yourself in their shoes.
Q. What is your greatest strength?
A. The ability to listen and adapt the client's website to grow their business.