FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is affordable and is tailored to the office, building, or facility we are cleaning.
- What is your typical process for working with a new customer?
The typical process involves walking through the area to go over customers specific needs and giving an estimate. After customer agrees to terms, a service order is sent detailing objective of clean, day and time clean is scheduled, and contact information. After the service order is sent a confirmation call takes place the day before to ensure that the time and day of the clean is a good time. Next we clean the facility thoroughly. Lastly, we make sure the client is satisfied. The last step involves payment being made.
- What education and/or training do you have that relates to your work?
Other than 10 years of cleaning experience, we train all staff on new cleaning techniques. We have also trained using CDC guidelines to remove all germs and viruses from surfaces.