FAQs
- What types of customers have you worked with?
* Hardware fix- ups and replacement. * Laptop and desktop repair and replacement. * Networking. * PC clean up (rids critical components of dust and dirt) * PC optimization. * PC tune-up. *Software installation and configuration. *Program training. *Program Installation. *System restores. *Computer on-site services. * Multiple and bulk repairs or replacements. *Pickup and delivery are available. *Computer Setup and configuration (will assist with new PC selection. *Spyware protection. *Firewall protection. *Virus Protection. *Virus Removal.
- What advice would you give a customer looking to hire a provider in your area of work?
Youve got the latest, greatest Mac. A shining silver hunk of machinery designed to make your life simpler, more productive, more beautiful. At first everything is a dream. Youre charmed by the thoughtful features sadly absent in your last boyfriend, sorry, computer. Working feels easier, more pleasurable. And then you start it up one morning, expecting another hassle free ride on the tech highway. But just as supermodels have fat days, even the most advanced computers have their foibles. You may be proficient in the use of Word, Excel, and Farmville, but when things go awry with the machinery, youre at sea. Who do you turn to? Unless you have an info tech wizard stored under your stairwell, chances are youll be hiring a computer repair specialist. Theres no shortage of them. But what should you take into consideration when looking for a specialist? The most important factor to consider is the experience of the people youre using. Is it a one-man operation? If so, no matter how learned they are, there are bound to be problems theyre unfamiliar with. On the other hand, if you call upon a larger company or franchise, the chances are they will be able to select someone familiar with the very problem youre encountering. And even if they arent 100 percent sure how to approach your problem, its likely theyll have some sort of forum in which to communicate advice and ideas with other technicians. Having a large pool of technicians to call on is an invaluable tool that increases the likelihood of your problem being solved in a timely fashion. Its also wise to check the operating hours of the company youre considering. Ideally, theyll operate seven days a week and with some flexibility regarding their call out times. Cousin Barry might have a wealth of tech knowledge under his belt, but his Game of Thrones addiction may curtail his availability. Also, check the companys policy in regards to what they do if they cant fix the problem. The good ones should not charge you for a problem theyre unable to resolve.