Garage Door & Opener Repair

Grove Overhead Door LLC

Columbus, OH

5 years in service

2 employees

Thumbtack Highlighted service

Gold member

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About Grove Overhead Door LLC

Fast, Friendly and Professional ~ 25 years of experience.

Our prices are very competitive, if not lower than others'. Most repairs take an hour or less. We repair all makes and models of openers and are your spring replacement pros!

We also sell new doors & openers and will even install the opener you bought from the local home improvement store.

A service call is $75.00 + parts, if needed.

Free estimates for new doors only.

Location

Columbus, OH 43224

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Reviews

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  • 5/5 stars May 15, 2011

    I called Doug to replace my opener. I was able to set an appointment for two days later which worked out perfect. Doug showed up and had my new opener up within an hour. VERY PROFESSIONAL and HIGHLY RECOMMENDED!! Fair price for the high quality of work.

  • 5/5 stars April 28, 2011

    Good service, He replaced my garage door springs in just an hour at an affordable price. Highly reccomended.

  • 5/5 stars March 30, 2011

    replaced both springs on my door was quick and efficient the door works great

  • 5/5 stars March 28, 2011

    I called Doug up after work (6:00 pm) , he came to my house the same night and got the job done in around an hour. Everything works great, he was professional and his price was very fair.

  • 5/5 stars February 23, 2011

    Doug was able to make an early next-day appointment for me -- he was right on time and even called a half an hour prior to the appointment to let me know he was on his way. Replaced both springs as agreed at the quoted price and also fixed (without charge) some questionable hardware installed by a prior company. I also like how Doug went above and beyond by greasing the tracks and wheels of all my garage doors. Great guy and service -- thanks Doug!

  • 5/5 stars February 7, 2011

    I got a new door and he installed a new opener for a great price put the opener in for about half of what sears wanted and uses his own hardwere to install opener witch is alot stronger then the stuff they give you with your opener to install it with nice guy that does a great job at a fair price

  • 5/5 stars December 26, 2010

    Everything with the door is working perfectly now and the door opener is so quiet!
    Thank you!

  • 5/5 stars December 7, 2010

    Doug was very professional, on time and efficient. I feel safe and will recommend his services to anyone. I've even linked him to my fb page. Doug was quick and explained what he'd done, and made some really good suggestions. Grove Overhead Door LLC is the only garage door service for me. Thanks again Mr. Doug Grove a job well done! I'm so happy because I'm back in my garage, yea me!

  • 5/5 stars October 8, 2010

    Friendly, quick service. Cost is quite reasonable and Doug has good knowledge of industry.

  • 5/5 stars September 14, 2010

    Easy to reach on the phone. Called to confirm appointment. Showed up right on time. Job done on time. Very kind & patient, answered all my questions. Would certainly recommend.

  • 5/5 stars September 3, 2010

    I was truely amazed how quickly Mr. Grove determined the problem and fixed it it. He was even under the budget of the project. The garage hadn't worked for over 3 months. Thank You Mr. Grove!

  • 5/5 stars September 3, 2010

    Replaced both springs in my door and did a great job !!!

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Broken springs and doors not going all the way down, are pretty common.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Call around and get several quotes for what you need repaired/installed. Please know though, that it is hard to give an exact dollar amount when we don't know for sure what the problem is.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Oil, oil, oil. Oil your door. Your garage door is the largest moving piece of your home. The smoother it moves the less problems you will have. Oil at least once a year.

Q. What questions should a consumer ask to hire the right service professional?

A. 1. How long have they been in the business/trade?
2. Can they provide references?
3. Is their work guaranteed? If so, for how long?

Q. What important information should buyers have thought through before seeking you out?

A. Definitely consider whether you would like a professional, someone who has been in this business for a long time, or a handyman/jack of all trades doing the work.

And please make sure that we have ample room to work, in your garage.

Q. Why does your work stand out from others who do what you do?

A. I've been in the trade for 22 years, and do it right the first time. The customer is number one, to me. Based on the quality of work, I want them to recommend me to their friends, neighbors and family.

Q. What do you like most about your job?

A. I enjoy meeting new people everyday, and showing them that is not as expensive as they think, to repair/replace their garage door or opener.

Q. What questions do customers most commonly ask you? What's your answer?

A. "Why do springs break?"
Springs are rated in cycle life. Most springs are good for 10,000 cycles. Each time your door goes up and down is one cycle. When you reach the max cycles for your spring, its just a mater of time before it breaks.

Q. Do you have a favorite story from your work?

A. I want to be the customer's favorite story. I strive to get the customer's door going as fast as I can, so they can get on with their life.

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