FAQs
- What education and/or training do you have that relates to your work?
The Institute of Inspection, Cleaning, and Restoration is the industry standard in certifying cleaning and restoration professionals. This is something we take very seriously at Master Craft. All of our employees are required to hold multiple IICRC Certifications and we are an IICRC Certified Firm. IMPORTANT: TO CHECK IF THE COMPANY YOU PLAN TO HIRE IS AN IICRC CERTIFIED FIRM GO HERE: http://www.certifiedcleaners.org/default.shtml
- What types of customers have you worked with?
Carpet Cleaning, Upholstery, Tile & Grout Cleaning, Carpet Stretch & Repair, Water Damage Extraction
- Describe a recent project you are fond of. How long did it take?
A recent unedited review: They recently explored what I thought was a mildew problem, carefully pulling back carpet, examining floor, walls and baseboards, and showing me what indicators would exist if there were an issue. After determining that all was well, and meticulously putting everything back as it was, they left, refusing even payment for their time. The business has also steam cleaned my carpets for several years, consistently doing so with consideration for my home and schedule, and always leaving my rugs spotless. They are accommodating, always on time, or call if there is need for a schedule adjustment. Mastercraft personnel are courteous, smart, practical, and mindful of expense.