FAQs
- What education and/or training do you have that relates to your work?
I continually test different software such as anti virus/malware and operating systems. There's always a new threat emerging, or an old one popping it's head back out, so you have to keep on your toes and remember what you've learned.
- What types of customers have you worked with?
Most often I am called upon to remove fake Antivirus software, or repair a malware/virus infection on a system. Data backup and recovery is often a part of this.
- Describe a recent project you are fond of. How long did it take?
A customer recently brought his daughter's Compaq PC to me for a last hope type of service. He had already gone to the Geek Squad and was given and estimate of over $500 to backup all of the saved files, pictures, and music, then reinstall Windows. (massive virus and malware attack due to Limewire) I was able to perform this service in 3 hours of labor, for a total of $195. His daughter didn't lose any of her pictures, music, or documents from the previous 7 years. Most importantly, she had all her previous school work and college application data that she had recently been working on.