On Bringing Beauty and Sparkle to Homes
After losing her job in 2011, Rachael accepted the job from someone whom she barely knew. Not only was it profitable, but she found out that it was therapeutic to see the results of her hard work - and the rest is history.
My clients are particular about the way they want their homes cleaned, and they want a level of service above and beyond your basic housekeeping service. I have an eye for great detail. We clean and correct even the smallest things...
When asked what her secret was to making her clients extremely happy, here is what she has to say:
That is easy; I never get complacent with my clients. Always treat clients that have been with you for years just as you would a client that you are trying to sign on. Also, talk with your clients once in a while and ask them personally if they are happy and if there is anything that needs to be done differently or corrected. Don't wait for them to complain.
One of her best achievements was working on a project that they refer to as "Cascade". It was a huge home that needed intensive and immense work to bring it to selling condition. They worked on it for six days, and when they were done, the results were just astonishing. The Cascade brought her lots of referrals, even up to this day.
Make your homes sparkle with the help of the professional cleaning services of Rachael Johnson.