FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is anything but complicated. I charge a simple hourly rate for my services. Products such as prints or display pieces or digital files are simply and reasonably priced, and can be purchased through an online gallery. My clients also have the option to simply download their final, fully edited and/or artistically enhanced images with a rights release, at no additional charge. I am not fond of complicated or confusing price schemes because they are complicated and confusing. I don't like to face them as a consumer ( particularly when trying to buy a car ) and therefore don't thrust them upon my own clients either.
- What is your typical process for working with a new customer?
I keep it simple! I typically converse with a potential client about their request, either on Thumbtack or through email or on the phone ( occasionally at great length, as I love to talk! ) and we make all sorts of determinations about the "plan". Once everything is in place, we make it happen. I pride myself on being completely open and straightforward about every step of the process, and I always strive to complete the project in an efficient and timely manner.
- What education and/or training do you have that relates to your work?
I don't pursue any thing formally as that would significantly interfere with my actual shooting and editing, but I am constantly immersed in the latest techniques and technologies of my profession. I am a prolific reader. I spend time every single day experimenting with new types of edits, etc. I am always learning.