FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am able to offer the same quality of services that larger companies offer at a cheaper rate. I offer upgrades to the basic package which cost extra. Some of the upgrades include: Uplighitng, TVs for slideshows, or music for the Wedding Ceremony.
- What is your typical process for working with a new customer?
First and foremost, I want to make sure that new customer’s feel at ease and not pressured. I am not going to force the customer into a contract or bully them. If they do not want to go with my services, I am okay with that. The bride and groom should go with someone that they trust, like, and feel comfortable with. My typical process involves sending information about my company and having the customer review some forms that ask for information about the event. I get these forms to the customer ahead of time so that they have time to review them and can ask any questions. I then will include a free consultation so that I can introduce myself to the customer personally and answer any questions they may have.
- What education and/or training do you have that relates to your work?
I have an Associate’s and Bachelor’s degree in Technology and Business Management. I use this to my advantage because I know how to run a business properly and I always have the newest and best quality gear to ensure that the event runs smoothly. Having an IT background gives me an advantage over other companies because I can do things like programming my own lights to make your event look customized and awesome!