Tindell & Co.

Introduction: Communication is Key - We believe that the key to our success is in the personal relationships that we develop with our clients. Our clients will always be able to reach their Agent via cell phone, and if we miss a call we are quick to return it. Working for owners of rental homes and with their residents requires constant communication. At Tindell & Co. we believe that communication is the key to the success of our organization. We handle maintenance and emergency repairs, allowing you to sleep at night. We enforce collection of rents and serve the proper notices upon failure to pay. We'’re not concerned with '“being the bad guy'” when we need to. We understand and apply the correct federal, state, and local laws, keeping you and your investment stress free. We know and understand the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your property to prospective residents to get it filled as quickly as the market allows to a qualified applicant. We don't get collect any fees until you have a qualified resident. Resident Placement - Our Leasing service completes the placement of a tenant in your property with no hassle to you. This service is the solution for owners that want a professional Leasing Agent to handle the advertising, showings, tenant screening, lease and necessary documents related to move-in however would prefer to manage the day-to-day operations themselves. We handle everything associated with the leasing of your property and leave the monthly management up to you. We strive to provide you with a first class tenant and the necessary foundation for a successful and continued relationship. Low Vacancy Rates - No Obligation Consultation/Rent Assessment - If available we prefer to meet with the client and potential clients to view the property, discuss any concerns, and complete a property evaluation and market analysis to help determine the appropriate lease rate for the property. We want to ensure we are maximizing your full rental income potential. Getting to know your Agent will help improve the interaction and can give both the owner and the Agent a good idea of how well they will work together to improve the return for that property. Each property plan Is different and catered specifically to the individual needs of each property owner; this plan is based on the goals, wishes, and budgets of the owners. At this time your Agent may make recommendations on what may be needed to get the property 'Rent Ready'” Advertising - We have created an aggressive marketing campaign using the latest technology and online resources to attract prospective tenants. Our ads are individually designed for each property to create a professional look that highlights the special features of your property providing for a more inviting property overall. Our web-based marketing is comprehensive and includes 100s of websites such as: Our very own Tindellandcompany, Facebook, Twitter, Hotpads, Trulia, Rentals, Homes, Rent Vine, Google, My New Place, Rental Houses, and Yahoo, just to name a few. In addition we publish our inventory lists and keep them available for all prospective tenants along with our professional '“FOR RENT'” sign displayed in the front of the property. Showings - We offer flexible showing schedules and appointments 7 days a week and evenings too! Tenant Screening - A thorough background check is critical in the tenant selection process. The last thing we want to deal with is a bad tenant! Our background check includes credit, criminal, eviction, and employment. We also contact previous landlords for referrals. We want to ensure that our property owners get the quality renters they deserve. Good quality residents make the life of a property manager much easier and keep vacancy rates to a minimum. We utilize a 5 step screening process on each adult applicant. We pull credit report on each adult rental applicant. We do an "Eviction Search" verifying data gathered We do a verification of former landlord references We do a verification of the applicant's employment or income to insure rents can be afforded. We do a "Criminal Background Check" on all adult applicants. Lease/Rental /Check-in Process - We negotiate, prepare and execute the lease/rental agreement, Pet, Lead Based Paint, Mold, and other addendums, state required disclosures as applicable, utility transfer form, property condition form, HOA rules and regulations, transfer of keys, collect the security deposit and first month'’s rent (if applicable). We handle all the necessary paperwork utilizing the most current forms through Metro Multi-Family Housing Association, for the leasing of your property and ensure compliance with applicable local, state and federal laws. We meet with your clients at the property to go over all details of the lease and insure they fully understand their obligations. At this time we address and instruct the resident on how to property maneuver the operating mechanic of the rental property. In addition we document the condition of the home utilizing digital photographs. Collection of rents and deposits - In FDIC insured Client Trust Account Notice Service - A pro-active approach to sending late notices, follow-up on delinquencies and initiations of collection actions and filing of F.E.D. actions in District Court, when and/or if necessary. Servicing of all Inquires and Complaints - We offer quick response and resolution to all inquires and complaints from residents and keep a detailed record of all communications. Bill payment - Payment of mortgage, utility bills, HOA expenses and any other ongoing property expenses. Financials and Reporting - Our full disclosure and detailed accounting for all income and expenses for your property is provided on a monthly basis, no later than the 25th of each month. Our program also allows owners to access the system online and obtain property information through the online Owner's Portal, and tenants to pay rents online through our online rent payment system. Copies of all work orders and receipts are kept on file throughout the year and held in our office for a period of 6 years. These records are available upon request. At the end of the year we supply owners with annual statements categorizing all income and expenses for the property and a 1099-MISC for tax purposes. Maintenance - Do you have an investment property that needs a little TLC before its ready, or a tenant who needs that leaky faucet fixed ASAP? We have a licensed, insured and bonded in-house maintenance, paint, repair and remodel team ready to provide prompt response to your properties needs because we understand that retention is important! Our crews are available 24-7 to attend to all property management emergencies and we offer the most affordable rates around. Prompt turnover, maintenance and painting get your property in "rent-ready" status within days of each move-out. A filled vacancy is money in the bank and as we all know in this business, time is money! We maintain an extensive vendor list for any specialized issues that need attention. Any single job that is projected to cost over $300 converts to a bid forum. We are also always happy to accommodate your preferred vendor of choice. With us the options are endless. Fees - Our monthly fees range from 6%-12% of the monthly rental income, depending on the condition and management needs of the property. Our initial set up fee and turnover fees are competitive and we strive to be the most affordable firm in town! We don't collect any fees until we have secured your tenant! We also offer referral discounts for our current clients and multiple property discounts. You'll never get hit with any hidden fees or mark-ups. Please call us today for a no obligation quote and rental assessment. Other Services Realtors we want your referrals - Like most Realtors, you spend a large amount of your time and resources gaining new client relationships. You know that if you providing great service it will often be rewarded by referral, so you are careful who you refer your clients to as the way vendors treat your clients usually reflects on you. Successful Realtors provide excellent referral resources for their clients and property management is no different. Let us be your first recommendation. Our primary business is Property Management. It'’s simply what we do best! We do however offer brokerage services for some of our select clients. We guarantee that your clients will be referred back to you for any sales inquiries, listings, or purchases. You will find that working with Tindell & Co. will be a wonderful experience. Our professional and courteous staff will always treat you and your clients with the utmost respect. Your clients will thank you for the referral, and stick with you and us! Please contact us now so we can begin on our new relationship today! House Sitting - Going on a trip? Need a house sitter; we'’ll bring in the mail, check the lights, turn on the water in the cold weather, we'll even feed the fish if you need us to. Whatever your property needs may be we can customize a plan to fit. Call us today for details.