Q. Describe the most common types of jobs you do for your clients.
A. The most common service would be a general cleaning of the tree - thinning in and throughout the tree. This method not only improve the overall health, it increases the appearance and provides better wind sail (an important fact for those blustery Fall/Winter wind storms known to frequent our area).
Q. What advice do you have for a customer looking to hire a provider like you?
A. Please be sure to verify that the contractor you are hiring is LICENSED, BONDED AND INSURED and that at least ONE person on staff is at a minimum a CERTIFIED ARBORIST.
Please also understand that these requirements come with a price tag; thus, companies providing an estimate and meet these minimum requirements may not be the cheapest in town. However, they will provide you with the best protection for yourself, your property and most importantly your trees.
Certified Arborist designation applies to ONE PERSON only. Verify that you are dealing with the individual certified with the credentials.
Do your research. Our company is an open book providing links to our certifications, licensing, etc. on our website and to anyone who requests.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Our clients receive tremendous education about the specific species of tree(s) located on their property. It is important to know the needs of each tree for proper health.
We have received numerous thank you's for taking the time to educate clients on the savings one can see with budgeting the ongoing tree maintenance (pruning) at least every 2-3 years in our area versus the hundreds to thousands of dollars in loss of property, the tree itself or both.
Q. What important information should buyers have thought through before seeking you out?
A. Clients contacting us for estimates do not need to be well versed in the exact type of the tree - we can provide that information upon viewing in person.
Additionally, we do not expect that a client knows the specific pruning method needed for the tree.
All in all, we are the professionals and just need a call or email to get started. We can provide recommendations for immediate services needed versus other services that can be completed seasonally.
Q. Why does your work stand out from others who do what you do?
A. Our approach in offering tree care services is focused on the client and how we can best meet their needs. Rather than entering an opportunity with the thought of how much money COULD be made, we place the needs of our clients first along with the health of their trees.
Our focus on preservation is also something that causes us to stand out from the masses. If a tree can be saved, we will go out of our way to educate the client on maintenance items as well as long term care that we can provide in addition to steps our client can take to assist with the preservation process. Our last resort is tree removal.
Q. What do you like most about your job?
A. The freedom and rush you feel 60' up in the air. There are not many views that can beat those seen from the tops of the giants.
Knowing there is a small percentage of people who actually get to do this type of work or even climb to the heights we have reached, it keeps the internal drive going each day.
Q. What questions do customers most commonly ask you? What's your answer?
A. We have several questions on just assessing a tree for health and what is recommended for improving the health or just maintaining the structural integrity of the tree.
Though we may not have too many severe winter seasons, when they do arrive we always have clients commenting on the hindsight of what could have been done to prevent the loss of a tree and property damage.
Q. Do you have a favorite story from your work?
A. Some of our favorite stories are always focused on the community involvement with our Team.
Being part of organizations that focus on identifying the largest and thus oldest species of tree in the area and across the world is inspiring. Then to donate time and energy down to the local level with non-profits focusing on improving the tree-scape of Portland and the surrounding area with annual tree plantings just further supports our dedication to preserving and protecting the trees.
Q. What do you wish customers knew about you or your profession?
A. This profession is very specific and is not to be taken too lightly. It takes years of experience, education and certifications to call yourself a professional who can assist with a client's tree care needs.
The certifications obtained within this industry come with rigid requirements, codes of ethics and an overall commitment to standards. There are several hours of education required each year in order to obtain and maintain certifications - it truly helps keep the commitment to this industry clean and focused with true professionals.
Q. How did you decide to get in your line of work?
A. A true love for this earth, environment and how we can move forward to protect it for years to come.
Many people underestimate the importance of trees. They play a vital role in our ecosytem. Not to mention they add thousands in value to property values, improve curb appeal and just give a happier feel to an area.
Wouldn't you choose a park surrounded with lots of trees and meadering paths versus a plain open field?
Q. Tell us about a recent job you did that you are particularly proud of.
A. We recently completed a multi-day pruning job for a Nationally recognized Historic Site in the area. It was a huge honor to be allowed to provide the maintenance services to this location.
We actually were hosting some Arborists from Denmark on that day and it could not have been a better opportunity to show them the daily life of our company and that it was at such a prestigious location.
Definitely a very memorable event.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Education is the foundation of this industry. Not a day goes by that we are not reading up on an event, disease, product or just connecting with others in the industry to share findings, etc.
We are also members of several industry organizations that require indepth educational courses and events to maintain membership and certifications.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. There seems to always be new equipment development to assist us with our daily work.
We are always looking for treatments and applications that are more friendly to the environment yet can still tackle some of the diseases and infestations often seen in the area.
Our company does not offer chemical application services as it does not fit within our focus of respecting the environment. If there were developments in this area, we would definitely make changes to our approach with this service.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. Our most recent project involved several hazard trees located in a backyard within a developed neighborhood (thus neighbors on all sides with medium sized lots).
This project was urgent and highly technical due to the location of the trees along with the size and hazard conditions.
The use of a crane was required along with a larger than normal crew for safety and productivity. The crane helped the climber with removal of the larger pieces to a safer location and prevent the trees from falling and damaging any property.
This project was approximately 2 full days with a price tag of $2500 for our company and then the third party crane of approximately $800.
Some would gasp at the price tag; however, compare it to price tag for damage caused with just one of these trees falling. The saving are TREMENDOUS.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. As we discuss with anyone who contacts us for employment, it is important that the person have a personal desire for the industry. If dollar signs drive your daily motivation, this industry is not right for you.
Your internal drive should come from the opportunity to assist a client with maintenance and/or protection of their tree-scape.
Q. Write your own question and answer it.
A. What is your most favorite part of your job?
That will always be CLIMBING. There are days where I don't get to climb a tree due to clients needing assessments, estimates, etc. For some people, they need a daily dose of caffeine to keep going - me, I need to climb a tree and hang out for a while.