FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a very simple pricing system. All my parts, whether it be a hard drive, memory or a brand new computer, are priced at my cost. I have no markup on hardware. My labor is usually a capped amount for residential. No one wants to pay more for a repair than the price of their computer!
- What education and/or training do you have that relates to your work?
I subscribe to quite a few tech magazines both in print and on the internet. Plus I work with several other companies. We help each other with new problems that arise and find solutions that work. Most newer computer issue fixes can't be taught in a class room
- How did you get started doing this type of work?
As a kid, I always loved science fiction. Star Trek, Lost in Space, any show with a computer or electronics. So naturally, I had to have one and find out how they worked. Once that happened I became the family expert on all things electronic. So, the rest is history!