FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will discuss the project and give an estimate in alignment with the needs of the client.
- What is your typical process for working with a new customer?
I like to discuss the issue with each customer. Email is fine. A good initial understanding is crucial for providing excellent support.
- What education and/or training do you have that relates to your work?
I have training from Geek Squad, Supportspace.com and New Horizons Computer Learning Center.