Optimized Computing

Introduction: I feel that with my 12 years of professional IT experience I would make a great candidate for your work. I have experience in working with hardware, software, and network troubleshooting on a day-to-day basis. I am a reliable and dedicated addition to any company, who works great in a team or independently. I am independently motivated. I have some of my professional accomplishments briefly listed from past to present Right out of college, I helped support 60 locations within the Pittsburgh Public School System. This was my internship. As an in home of office warranty repair contractor: I setup new computers. Configured Internet and Email access and trained people new to the internet. Configured DSL/ Cable routers, and installed wireless and wired networks in homes and businesses. Sometimes involved replacing pc motherboards, power supplies and hard drives. Onsite troubleshooting and diagnosis to order correct parts that help desk can miss. Still as a independent contractor, worked with Walmart to upgrade five store locations service desks to touch screen PC’s.  At US Airways I helped deploy 1600 new PC's. Developed documentation and a support model for the E190 Tools. (Diagnostic Laptops for the E190 fleet) Evolved into the primary laptops to support the Wi-Fi project as well. Worked primarily with Tooling and Avionics Engineering Managers of US Airways. With The Salvation Army I was brought in as a temp to help the department prioritize and complete outstanding tickets. All had accumulated as a result of a change in management. Then as a permanent part of a team of three, I help support 42 offices throughout Western PA. I have multiple roles as network / desktop support and server administration as well. Administer and support 16 virtual servers riding on SAN file system. Also managed a Cisco VOIP System.