Squeeky Clean

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Introduction: Our cleaning specialists are very detailed in their cleaning. We don't cut corners, we clean them. Our staff continue to learn about safe and proper ways to clean and disinfect. We are flexible and want to meet your cleaning needs. Therefore, we take the time to discuss not only what is to be cleaned but what your priorities are so that we can customize your cleaning. Also, we offer a 24 hour guarantee with our services. Once your cleaning is complete, if you find something wasn't completed or hasn't been done to your satisfaction, please call us within 24 hours of your service and we will come out and correct the problem at no extra charge to you. I take pride in all my work! However, it especially is enjoyable when I see that look of relief and a smile that seems that my customers can now relax and enjoy how great their home looks and is. Everybody needs a little help sometimes. I really enjoy making others feel good. If I can be of help to anyone, I definitely try my best.

Overview

Hired 4 times

5 employees

22 years in business

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Patrick F.

Nov 27, 2013

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Hired on Thumbtack

ZERO STARS. This is hands down the most shady company I have ever dealt with. The owner "Natalia" (but pronounced "Natalie") doesn't even know how to spell her own name, probably because it is an alias. But you know, she graduated from Duquesne with a 4.2 gpa to be a nurse. First of all, judging by her spelling she probably didn't graduate high school let alone college. Second of all, that is the dumbest thing to tell people when you are trying to clean their house. Even if it was true what does that have to do with cleaning houses. To summarize my experience with them, they were supposed to come today to clean my house at noon. I left a funeral early to meet them at my house but they never showed up. After a half hour passed I texted them to the number she told me to text to, but nobody answered. A half hour later I called and no response. I texted and called again 4 more times until 4 oclock when I finally got a call from Natalie (you don't spell 'Natalie' 'Natalia' lady) who said she would be at my house in no later than 20 minutes. After 30 minutes pass I call the number she called me from (which was different than the number she had td me to contact her at) and some weird guy answers who says "oh is this that guy whose house she was going to clean? You know what, on her way to your house she was T-boned (whatever in the hell that means) and her car was totaled and she is in the hospital now." So within 30 minutes, she wrecked her car, was t-boned, and was already in the hospital. I asked how she was doing and he said the doctors think she'll be ok. Hahahahahahahahahahahahahahaha!!!! The guy was the worst liar in the world and I told him that and he responded by telling me to "F" off. ZERO STARS. Also, Squeeky is spelled Squeaky Natalia.

Squeeky Clean's reply

This man was extremely rude to the owner on the phone. He is the one that was cussing at him. He tried to apologize to the man on the phone. There had been an accident. Our business name "Squeeky Clean", we purposely misspelled squeaky to give it a twist. We do all we can to keep our customers happy and satisfied with all we do. However, sometimes incidences and/or accidents occur that we have no control over. If the customer had taken the whole picture into view, our owner would have been able to help him with some other things or refer him to a service that does same day cleaning. He would of received something on behalf of our company and we could of worked something out. I like to be real with my customers and give them a personal touch. I plan on having a soon to be great relationship with my faithful customers. So, I start out personable from the start and people normally respond quite well. So if the person that wrote this review happens to read this, I am sorry for your bad experience and I hope you have found a service that works best for you. Just so you know, my name is Natalina meaning "Little Christmas" in Italy where my family is from. My nickname/name for short is Natalie. That's why I may say Natalie or Natalina. We always take our short comings and learn a better way from them. That's why it is our customer's who make us better and better. We do, do a fantastic cleaning and are very profe

House Cleaning (One Time)

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We give free estimates and quotes. Estimates typically fall within $10-$15 of the actual price where a quote is the price. Please allow us the following information in order to give you the most accurate estimate: No. of bedroom No. of full bathrooms No. of half bathrooms List all other rooms in the home other than kitchen and livingroom If any pets, what kind and how many If more than 4 residents live in home, how many Approximate sq. footage No. of stories Any special requests
What education and/or training do you have that relates to your work?
Yes. We belong to many associations that provide conferences and learning blogs which help with keeping not only office work but also shares hints and suggestions in the work field and on your employees.
What types of customers have you worked with?
We provide services for residential cleaning. We provide deep cleaning, one-time cleanings, recurring cleanings, move in/out and custom cleanings. We believe in the customer's needs being met. We are flexible with our services in order to work around your schedule. Our cleaning professionals are reliable, trustworthy, thorough and personable. We provide the cleaning products. We also can provide green products if requested. We have a 24 hour guarantee. If you would find something that wasn't done or done to your satisfaction, within 24 hours, just give us a call and we will come to your home to correct the problem. We don't cut the corners, we clean them.