Virtual Assistant Services

Q. Describe the most common types of jobs you do for your clients.

A. Most commonly, clients will come to us with help for an initially large, one-off project like website design or beginning a social media campaign. As the client gets comfortable with us and is able to see how much we care about their projects, they begin sending us additional work. This is mostly in the areas of active social media management, Pay-Per-Click campaigns, advertising campaigns, public relations and other general administrative tasks.

Q. What questions should a consumer ask to hire the right service professional?

A. Businesses interested in hiring a Virtual Assistant company should always ask the following 3 questions before signing on the dotted line:

1) Can I see an example of work completed recently? -- Look for an expansive, diverse portfolio. As a side note, make sure that the Virtual Assistant company does not give any confidential information about the client. It is likely a contractual breach, and they are likely to do the same to you.

2) How do you go above and beyond for your clients? -- The best Virtual Assistant companies should mention that they track clients progress, not only on the projects they work on together, but overall using services like Google Alerts and PR Web.
3) What does your contract look like? What are your policies? -- A professional Virtual Assistant firm will have a list of policies, payment terms and non-disclosure agreements. This tells you that you're working with an experienced, professional firm that isn't going anywhere.

Q. What do you like most about your job?

A. The best part about our job is serving our clients with panache and making a difference in the lives of hard-working small business owners.

Q. What questions do customers most commonly ask you? What's your answer?

A. What makes Virtual Assist USA different from other firms I find?

Our clients find that they receive a bit of luxury when working with us. Compared to other Virtual Assistant and outsourcing firms, we treat our clients like close family - we remember birthdays and celebrate anniversaries. Our clients have our cell numbers, and we will always return e-mails and calls promptly....Yes, even on nights and weekends. Our clients businesses' don't stop because business hours do.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. Our clients receive three flexible options to pay for Virtual Assistant services.

The first option is a pay-as-you go option with an hourly rate. This is best for the client who does not want to make a commitment, and has a few hours of work a month that needs done.

The remaining two options are retainer options, for 3 and 6 months respectively. Each option has a minimum monthly requirement of either 20 or 40 hours, with the hourly rate being discounted accordingly. This option is best for a business owner who knows the value of outsourcing and delegation, and is committed to growing their business by doing so.

Overall, all of our options are affordable, competitive and allow for flexibility for our valued clients.