FAQs
- What advice would you give a customer looking to hire a provider in your area of work?
Here are some suggestions you can take advantage of for maintaining your computer on daily bases as well as emergencies. * Handle your laptop with care avoiding any excessive force when opening and closing your screen. Over time if you roughly close and open your laptop it will cause your hinges to loosen. * Choosing the right bag is very important to prolonging the life of your laptop. The bag you choose should have comfortable supports straps and have thick padding. If you should use a slipcase, be aware they offer minimal protection due to the lack of padding they have. * Another thing you should remember is to power off your laptop when traveling. This also powers off your hard drive preventing its parts from getting damaged. * Never strike your laptop for any reason whether it is powered on or off. This will keep your hard drive in good condition and lower chances of potential data loss. Remember to make regular backups of information that you do not want to lose. This can be done by transferring it to a portable hard drive, flash drive, uploading on the internet, burning to CD/DVD, or asking us about DATA BACKUP services. * Take in account that if you only have one copy of your information no matter if it is on one of the previously listed forms of backup that it IS NOT A BACKUP. It needs to have two or more copies and those copies need to be on the computer that they were from and on any of the previously listed methods. * Heating can cause overheating which damage electronics. You should never have laptops on surfaces that causes blockage of ventilation. Always keep your laptop away from heaters and liquids. * Should a problem such as liquid damage occur the most import things to do is remove power the source from laptop such as battery and AC adapter. Turn laptop in such a way that liquid drains out and most importantly never power system on again until system is taken to a professional to be serviced. This can only improve your chances but it will not guarantee them. * Never ignore your antivirus status, if it says that you are at risk check to see why. If it is expired you can come to us and have it updated for you. Toolbars and downloading music programs slow down your browser speed and over time will damage your operating system. Peer to Peer file sharing downloading music program are not fully secure; If you must, we suggest you using www.pandora.com * Remember that parental controls are your first line of defense when protecting your young and teenage children. In most cases they are built into windows based machines and can be used to monitor and prevent programs from being installed. * When coming to us for your annual tune up services we encourage you to do the following. Transport system without USB cables or devices plugged in to laptops or desktop. If possible backup your information or ask us to do so before starting any service. Please do not hesitate to call us or forget to stop by if you have any questions. Thank you for choosing us for all your computer services and technology needs.
- What questions should customers think through before talking to professionals about their project?
I wish our costumers knew always how to make technology a human tool to be worked with instead of having technology ruling customers time and efforths. Technology must be used in the advantage of humankind instead of the oposite. I belive that the bigest network of all is the human mind and sould.