Q. What advice do you have for a customer looking to hire a provider like you?
A. One thing that's important to notice about your contractor during his estimate visit to your home is...Was he hurried? Did he talk to you about your job to your satisfaction? or did it appear that he looked and left and sent you an estimate? and if he took the time to explain what was going on, Did it make sense to YOU? Lastly, Did it co-incide with what at least TWO out of the THREE contractors you asked. Get at least three opinions and prices to fix your job and the guy that comes right in the middle is usually the guy you want to go with because... He's not under bidding because he either doesn't know what's involved doing the job or that he's starving for work because nobody wants him and he's trying to undercut the other contractor's... and he's not trying to retire on your job either by asking to high a price for the scope of work at hand.
Q. What questions should a consumer ask to hire the right service professional?
A. Good questions to ask your contractor would be...What products do they propose to use on your house or business and why? Do what you can to tap into the knowledge of your contractor and in so by doing you'll discover one of two things. He has some really good things to say that I can understand or he has no idea what he's talking about.
If it's cement or concrete damage ask him why he thinks it happened? and what IMPROVEMENTS can he make so that it doesn't happen again? Ask these and similar questions of all your contractors then assess all their answers to determine the right company for you.
Q. Why does your work stand out from others who do what you do?
A. We are in the RESTORATION business. There are Brick pointers, stucco guys and concrete dudes, but only one company will patch and repair any masonry and blend it close to perfection. Which is something that takes years of understanding how masonry works. We're great at giving you NEW but the best at GIVING YOU BACK!
Q. What do you like most about your job?
A. I like surpassing my customer's expectations. I like making their job better looking then they thought possible. Pressing the envelope of perfection and watch them take it all in.
A residence is not a structure on a street with a number to find it. It's a home. It's your home and my job is to give you a beautiful, weather tight and safe feeling from that home and in that job, I take great pride.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. There are a lot of pit falls waiting for you if you don't know what your doing. I would suggest anyone interested getting into any masonry feild surround themselves with good mechanics to show them the right way of getting the job done. There are many hacks out there. Find the artists and listen to them. They will have information that will be priceless till your ready to retire from this profession.