When I first spoke to Kelly, she was very nice over the phone. I told her about my move and the items I had to load. She recommended a 16' truck for a 3 bedroom townhome. After a couple of days I called back and said that I didn't think that a 16' would be big enough for all our furniture. I asked for a bigger truck. I was told that it would cost $179 for a bigger truck. I was given an estimate of 5 hours. The night before the move, I spoke to the owner Jose confirming everything and going over the furniture inventory. Well, it took the movers 8 hours to move us because they only provided 2. I called and complained and all they came up with is a bunch of non-sense reasons and justifications and lies. They do not give the customer a honest quote. They will not come to your home to give you an estimate if you live further than 30 minutes from them.
The 2 movers were wonderful (Jeffrey and Saul) and I hope that they go and work for a honest company.
The owners are very unprofessional and dishonest. Will not recommend them to anyone.
Thank you! Your 5 hour quote was when you were getting a 16 foot truck, it does take longer to load a 26 foot truck. Thankfully, we were able to accommodate your truck size change request made at 9pm the night before your move. That quote was always for just 2 men and that is in writing. You did not make us aware of all of the things you had that needed moved, but, none the less, your move was done in a very fair amount of time with no damage and you paid a discounted rate and for less time than they actually worked since you feel they didn't need paid for the hour you spent making calls to complain when you were not even there on site. No worries though, the crew men were taken care of as always and so was your family. I hope that you enjoy your new home and are settled in well :)
Working with Kelly and EK Business Solutions was wonderful. Everyone was very professional and helpful during my move. The three gentleman that completed my move were quick and efficient and went above and beyond both during and after the move was completed. I would highly recommend hiring this company.
Thanks, Jennifer! We were happy to help you with your move. We certainly hope that you are settling in well at your new place.
Showed up on time. Extremely professional and price was exactly as quoted. Could not have asked for a better moving experience. Would highly recommend to anyone.
Thanks for all your help!
Your welcome for the help! It's what we do :)
Very pleasant and professional! I really liked working with this company from start to finish. We did a whole house move and these guys were quick! They were on time and quickly got to work. (Well, I guess this says more about me but I must admit that my husband and I have moved every year for the past 4 years and side note- hoping this will be our last-and this was the BEST company we have ever used.) The team of guys worked very well together - they were professional and courteous and also jovial. (Let's be honest - moving isn't fun but I have to tell you these guys made me laugh- I was actually relaxed! Wonder if they babysit? hehehe) Kelly and Jose were amazing through the process - everything was confirmed, all questions answered. I would not hesitate to recommend this company!!
Corinne ~ Thanks for all of the kind words, we really appreciate it! We truly do have some amazing crew men on our team & I am glad that our awesome customers see that too! They are well rounded men (most of the time, haha, & I have been known to ask them to babysit from time to time too ;) but don't tell the boss Glad we could be all that you needed in a mover and would be happy to help if you ever move again! Thanks for your business!!
They were so easy to work with and the crew was professional, efficient and extremely careful with our things. For the price and ease of use, you truly cannot beat this service. I would highly recommend EK Business Solutions to friends and family.
Thanks, John! I am happy we could offer you a great service at an affordable price. We are happy to receive the referrals too :)
The guys were awesome - very efficient. I needed movers at the last minute and appreciate their help.
Hi Danielle. We are so glad everything worked out as you planed for your move.
Very professional and very competitively priced. I would use again.
Thanks, Gail! It was a pleasure to work with you :)
Did an excellent job and I appreciate everything!! Will use this company in the future. They came last minute and completed the job quickly. Thank you!!!
Thanks Tracy! We were happy to help you. We look forward to hearing from you again soon to help you with the storage unit :)
We had a very good experience, the two men worked very hard and very quickly they did in a great job and had a good attitude which was important to us. Setting everything up was very good as well I like that we could do it via email then they called just to verify and check it out. I would use them again for sure.
Thanks for all of your kind words! It is our goal to make our customers' moves as stress free as we can. Glad we could do that for you. We would work for you again anytime. Thanks for your business!
the price was great and the movers were very friendly and helpful!
Thanks for your business. Glad that we could assist you :)
I was having alot of difficulty in dealing with PODS company regarding the delivery to my townhouse. Because of this, I had to find a mover that was very accommodating and flexible. EK business solutions fit both those descriptions. They were very friendly, punctual, and hard working. I booked 3 movers for 3 hours and they finished in only 1! This was definitely the most stress-free move I've ever had. I have no hesitation in recommending them to my friends and family.
We were happy to be able to get you moved into your new home as quickly as possible. Moving is stressful enough minus all of the added obstacles they put you through. Glad we were exactly what you were looking for.
Excellent communication. The movers themselves were professional, polite, and incredibly fast. Very easy to work with. Would recommended to family and friends.
Thanks, Ramona! You were a pleasure to work for as well. We love good recomendations :)
Jose' and John did a fantastic job! They disassembled all my furniture, packed up the truck and unloaded and reassembled all my furniture and made everything easy and seemless for my family and I. I can't recommend EK Business Solutions enough and will use them again.
Thanks, Dominic! We are happy to have gotten your move done so smoothly after a snow storm. Thanks for being so flexible with our crazy schedule as we got everyone accomidated!
I really enjoyed having Jeff and Riley as my movers. They are very friendly, fast,and very efficient. They never run of steam. I was overwhelmed with how much stuff I accumulated living in my home for three years. They made the move very easy. They are very dependable and were on time. If I ever need to move again I will call EK Business Solutions and request Jeff and Riley.
We hope that you are settling in well in your new home, Renee. We would be happy to assist you if you ever move again!
Yhey were courtious, punctual, and proficient. A great moving experience
Thanks for your kind words, Julia. Happy to hear you are so pleased with us, we strive for the best!
I just had this company move me yesterday and they did an awesome job. The two guys that showed up were very fast and efficient. Also, the price of this company beats any other company's price. I would recommend them in a heartbeat.
Lisa, thank you for such an awesome review! Glad to know we were gentle on the wallet too ;)
Thank you for your business, Laura :) Hope you are enjoying your new furniture!
The movers were great, especially when it came to packing the truck. Nothing broke during the move. Our mattress got a little dirty from the truck, but otherwise everything was excellent!
We are happy to know we were everything you needed in a mover. Sorry that your mattress got a lilttle dirty. We do our best to strive for excellence.
EK Business Solutions was fantastic. They arrived on time and proceeded to move my 1 bedroom apartment very quickly. Due to some complications with the building elevator they were slowed a bit but they just started using the stairs until that got worked out. I will certainly give them a call for my next move.
It was a pleasure for us to get you moved. The elevator issue was definately not the worst thing we have come across in this field. We would be happy to work for you again in the future. Thank you for your business.
Very easy to work with and very professional. Jose sent 2 of the best movers! Hopefully we're not moving anytime soon, but will definitely use EK Business Solutions again. Cost was a fraction of what I thought it would end up costing us.
Thanks, Jeff. We would be glad to help you move next time. For your sake, we hope it is not too soon!
We were completely satisfied by the guys. Looking forward to the quote our next move. A suggestion, don't say the guys will be uniformed in quote if they won't be. Made us hesitate when the truck pulled up.
So glad that we were what you were looking for in an office mover! We look forward to working with you again when it is time to move your home. As far as the uniform...they should always be in company shirts, we are very sorry if that was not the case. It will be addressed at the next company meeting.
I was really impressed with how hard-working John and Jeff were, even though they weren't informed in advance that there were 32 steps. They also asked where I was moving to. They were 20 minutes late, however, my address is not easily found, even with a gps. The biggest inconvenience was that the truck wasn't big enough. There were 3 or 4 items remaining and I had to borrow a work van to move them. They offered to return to my home to get them, but I didn't want to pay the extra money. Still, I wouldn't hesitate to use this company again; the price was more than fair, less than I expected and the movers were hard-working!. However, I do feel there should have been better communication between management/movers!
We are very happy to hear that Jeff & Johnny took such good care of you! They are both always hard working! So, to adress some of the "issues" you mentioned in your review...We were never informed about the 32 steps you had, so we could not pass that information on to the crew. You stated your address is not easily found using GPS and that is how we told you we would find you, so that is what attributed to them not being on time. Also, we are sorry that not all of your things fit in the 16 ft truck, that is however the size you personally requested we bring. As far as communication, at any given time during the day, the movers and office staff are in contact via cell phone many times so we can communicate anything at any time. Glad overall you are happy and would use our services!
The guys showed up on time and they were very professional ( even though my cat continued to stay in their walk space) the job lasted for about 5 hours. The guys were very pleasant and up beat the entire time as I was not fully packed when they arrived. The only thing that was not good about the service was the quote was off, however it was just an estimatemand it was based on hours of service. The great thing about the price was it was still cheaper than the local movers in my area. In the event that I have to move again, I would definitely use the services.
Thanks, Cecilia! We would come back to work for you again anytime.
WOW!! These guys are awesome. Jeff and John arrived and started like a whirlwind to get my stuff packed in boxes and then moved to storage. They were very professional and handled my household goods with great care. I need to make another move next month and I will be sure to call on EK Business Solutions again. Thank you guys for everything.
Glad we provided you with the service you expected! We look forward to hearing from you next month!
Awesome...Awesome...Totally Awesome...Jeff and Mike were not only extremely courteous and polite...They were very knowledgeable, very efficient and very quick! I was super stressed worrying if I could fit everything from my townhouse into the POD. Jeff and Mike got EVERYTHING into the POD including many lighter boxes and containers I had put aside in case it wouldn't all fit. They definitely know what they are doing!!! I have already reserved them for my move back into the townhouse in 6 weeks!!!! I am extremely satisfied and recommend EK Solutions! Thanks guys!!!
So happy that everything worked out for the best for you. The guys said you were great to work with & they will happily return to you in 6 weeks :)
So far so good
These guys were great. I needed to make a slight time adjustment at the last minute and they were progressional and very courteous. I would highly recommend them!!!!
Thank you for the compliments! In this business, change is inevidable! We do our best to work with our customers because without you there is no us. Glad it all worked out for you. It was a real pleasure to work for you as well.
EK Business Solutions were absolutely fantastic. Kelly was very responsive to messages through Thumbtack. We ran into a huge problem with the move because of issues with our previous landlord, and had to cancel, but Kelly and her team were very understanding about it. They also responded to last minute requests and even helped us move on a Sunday! Rates were not too high either. Very professional in the way the movers dismantled furniture and put them back together. Would definitely recommend them!
We are glad we could help you after the nightmare of a situation you were all put through moving out of your apartment! We are so sorry that all of that happened to you. Hopefully the new place will be a much more pleasant place to live! If you ever need us in the future, we would be happy to accomidate you. Thanks for your business (many days in a row)
This company is great! I will move with them next time I move.
It was a pleasure to work with you, Melissa. We look forward to working with you again in the future.
Thank you for a great review. Glad to know we were all you were looking for in a mover :)
Jose and Mike arrived at my home early, were very professional and handled every box and piece of furniture as if it were there own.
It's great to know that there is such a dependable, local company so close to home.
I will recommend them over and over. Thank you!
Karen - Lancaster PA
Thanks Karen for all of your kind words. It was a real pleasure to work for you. If you ever need us in the future, feel free to contact us, we would work for you again too. Best of luck in the new place.
thank-you for your business!
Professional, Courteous, Friendly & RELIABLE!! Kelly fully explained the process and how their business works... Jose called the night before to confirm the 8 am start and reiterated the process to be expected just as Kelly did when I booked the job. The men they sent were just as they promised... professional, courteous, friendly & RELIABLE... The job was quoted by-the-hour and they were right on the money... It was over 90 degrees that day and I actually had to ask the guys to take a break... they were diligent and careful with everything... I was so impressed and pleasantly surprised at how well my move went... Thank you so much to Kelly & Jose for hiring the right people for the job... They actually commented that you guys take great care of them (supplying jugs of drinks on the hot day)
Awh, thanks! We love our customers & our crew guys as well. Without our marvelous customers, we would not have the work to do & without great crew men, we would not continue to get the work! It is a win, win! I am very happy to hear that we met your needs. Should you ever need our services in the future, you can count on us again!
I would highly recommend EK Business Solutions for any move! I contacted the company on a Wednesday for a last minute, semi long distance (about 100 miles) move on a Sunday. Kelly responded to my request immediately, letting me know their availability and rate. Booking the company was MUCH easier than I anticipated.
The two movers showed up on time, were very attentive to instructions and got right to work. Both were highly professional and very nice throughout the somewhat long day (we started at 9:30am and finished at 4pm).
My husband and I were so impressed with their hard work and great attitudes as they moved everything from a 2 bedroom, top floor apartment and basement storage units. We always felt that the belongings were being well taken care of.
If I ever move in the area again, I will certainly hire EK Business Solutions and will also be recommending them to friends and family in the area.
Thanks again for a wonderful moving experience!
Thank you, Jen. We strive for 5 every day! I am so happy that Brian & Jose' met your expectations of a great move! I am sorry we had to meet you/work with you under these sad circumstances. May your Mother rest in peace.
We hired EK business solutions to help us load two PODS.
The two workers were nice and polite, however they were not very experienced movers. Additionally, they were 40 minutes late.
We were mostly happy because at the end of the day the job was done. However, we felt like we would have received the same quality of service had we paid a few friends to help us (and saved $$). All in all, probably would go with someone else next time.
I am very sorry that the crew men were late to the job. Unfortunately, we run over on jobs and that affects the arrival time of the second job. (I am very sorry if they did not keep in touch with you & make you aware of their late arrival) In addition, the traffic at certain times of the day makes travel longer than anticipated. With that said, I am very sorry that you did not feel you recieved atleast satisfactory results from our staff. I do hope that we can make this right for you & you may give us a second thought. Thanks for your business never the less. ~EKBS
thank you for your business.
Thanks for trusting EKBS to provide you with your services.
I used EK Business Solutions for a move. Kelly and the moving crew were great. The guys arrived right on time and got right to work ith extremely hot weather conditions. They were friendly and worked quickly.
We try our very best to get the job done the best we can in any weather/situation. We are glad that you were pleased with us & would love to work with you again in the future should the need arise. Thanks for your business. ~EKBS
Jose was very professional. The move went well. The staircases proved to be challenging but with great results! Thank you!
You are very welcome. It is our mission to make sure our customers are pleased :)
These guys were great! We needed some fence posts replaced and some repair work on our potting shed. They got us on their schedule quickly, they arrived on time, worked hard and continuously while they were here, and were always very, very courteous. I will definitely hire them again in the future.
Thank-you Mr. & Mrs. Florin. You were a real pleasure to work for!!! We strive to give our customers the best workmanship possible when providing a service to them. We are happy to know you feel you got that from us. The chili you served Mike & I on Thursday afternoon was fantastic. Having fresh morning coffee for us on Friday was very kind of you! We look forward to working with you again in the future. ~Jose & Mike
Jose was great! On time, brought his own tools, hard workers, can't say enough. If you need help I recommend them, from moving to general labor help, they get the job done!
Thanks for the compliments. We strive to give our customers the best service possible. I am glad you were pleased.
I have moved several times in the past 3 yrs and my experince with EK is exactly how a moving should be. The movers showed up on time. They were professional and child friendly. They moved my items in a timely fashion, which was great because of the hourly rate. I would recommend them to anyone who desires a quality move without hassle or stress. Oh wait, did I mention they drove the moving truck for me!...like I said hassle free moving. E K you guys are awesome. Thanks for the good experience.
Thank-you for the kind words!!! Our crew thought you were fabulous to work with as well. If you ever need us in the future, you know where to find us! Hope that you are very happy in your new home!
First, I want to start off and say how easy it is to work with Jose and Kelly. I locked myself out of my house and contacted EK Business Solutions to help me get back in. Kelly was so kind and sympathetic when she took my call, she let me know someone would be at my house ASAP. Within the hour Jose was at my door. He checked my ID to make sure I was the resident who lived at the house and within minutes he had me inside! I could not be more greatful and I would highly recomend their business to anyone, I know I will be using their service in the future.
Thank-you for the kind words. We were happy that we were able to get you back into your warm home as quickly as we could, it was very cold! Hope your nice & warm now!
I just have to say I am so glad I chose this company to help me move. It was like having family help me out. The guys cared about my furniture and stuff like it was there own. They really know what they are doing and I could tell they do this every day. I though it was going to take all day and they were done in 4 hrs. It was a pleasure to hire a Great Crew of Polite Men to help out an a single mother. Thanks Again EK!!!
Customer satisfaction is our #1 goal! We are so glad we were able to provide you everything you needed to get the job done as effeciently as possible. If you ever need us again, you know how to find us ;)
The men showed up on time and were very courteous and polite. They know how to move furniture around doorways and other difficult areas. They made the work seem so simple! I could not have done this move without them. Thanks guys!
Thank-you for such a great compliment. We do our best to make our customers #1, we are glad it showed in our work.