Sangrick Phan

Introduction: This is what I do: * Help Desk Operator * Technical Support * Diagnostics * Troubleshooting Software and Hardware Issues * Re-Imaging Hard Drives using Norton Ghost and Acronis True Image * Hardware Installation and Updates forWindows (95, 98, 2000, XP Home, XP PRO, XP Media Center, Vista, 7, Linux and Mac) * Software Installation and Updates for all applications of Adobe, MS Office, MS Works, Utilities, Virus Scanners, Spyware * Scanners, Firewalls, diagnostic tools, and driver updates * System Diagnostics Hardware and Software, as well as OS troubleshooting * Laptop Diagnostics and Repair for Dell, Sony, HP, Toshiba, Apple, Macintosh and most other brands * Data Backup and Recovery of Restored data, OS, files, images, MP3, MPEG, documents, drivers, and configurations * In-Home Wireless Installations 802.11a/b/g/n wireless cards, routers, access points, signal boosters, wireless printers for PCs, Laptops and Macs