FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If a gym has a complicated pricing system it usually means they're trying to hustle you. Either they want to confuse you so you can't compare apples to apples, or they're trying to lock you into some ridiculous package of 20 or more sessions so you're trapped. They should be able to tell you their prices on the phone in twenty words or less!
- What types of customers have you worked with?
Most clients come to us with general health and fitness related goals. We take the time to talk with you and really refine where you'd like to see yourself. Whether that's weight loss, looking great for your wedding, adding twenty yards to your golf swing, being able to be more active with your grandkids, we can help.
- What advice would you give a customer looking to hire a provider in your area of work?
Check credentials, read on-line reviews, ask around, don't believe hype, and don't let them pressure you into buying large packages! A good trainer doesn't need to trap you with a large package of sessions. Also, they should be willing to give rates over the phone or by email--if not you should be suspicious. When you come in to talk to us you'll see right away, we're not about pressuring or hustling you. We want you to chose us because you can trust us and because it feels right to you--not because of some sales pitch.