Full-Service Travel Agency

Travel Leaders & Cruises

Collierville, TN (map)

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About Travel Leaders & Cruises

Experience:

Our team of travel agents has many years of combined experience in travel planning. We've been to all continents and sailed aboard almost all ships we advocate. We've assisted hundreds of couples, singles, seniors and families arrange their trips, and we're glad to say, most of them have returned as repeat customers.

Expertise:

At Travel Leaders, our travel agents are your special guides to the world, and they provide the expertise and attention which you deserve. We offer a wealth of experience and knowledge reached via ongoing lifestyle and destination training, permitting us to deliver a flawless travel experience all the time. We understand the ins and outs of Europe, where to capture the largest fish, and the finest venue to take the family for some enjoyment on the slopes or at the beach. No matter where you want to go, we will get you there.

Philosophy:

We are your advocate. We are committed to giving you the finest vacation and the ideal value for your budget. We’re here for you before, during and after your trip. Our job doesn’t end after your travel arrangements are done; we remain until you return. We'll offer you recommendations on what to expect, what to pack, what to skip, and what to see. We desire for your travel experience to be a success. Our business depends on it.

Awards:

Agency of excellence award

The agency of excellence award is in honor of associates who have achieved success by maximizing the Travel Leaders' franchise system.

This program provides franchisees with a benchmark to measure individual agency utilization of the Travel Leaders' operating system and how each franchise is doing relative to all other offices in the system. There is a clear correlation between the most successful and profitable Travel Leaders' franchisees and those who score highest in the agency of excellence program.

Location

305 New Byhalia Rd., #102
Collierville, TN 38017

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Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. Travel Leaders & Cruises can help you with all the aspects of your travel arrangements. Travel Leaders & Cruises is a full-service travel agency can save you time. Travel Leaders is a travel agency that understands the needs of your travel whether it be for corporate or leisure. Travel Leaders & Cruises take the worry out of your travel plans.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Travel Leaders & Cruises has been in business for over 25 years. Our team of agents have traveled all over the world and we do regular site inspections at many of the resorts in order to better serve our clients in knowing about the properties and knowing what has or hasn't been updated, and having the knowledge needed in order to make sure that your "When your journey from a dream to a story includes us, you travel better."

Q. What questions should a consumer ask to hire the right service professional?

A. Your travel agent can be an integral part of planning your vacation, especially when used wisely. A travel agent is an invaluable resource when you have decided to plan a trip. We can help prevent travel complications while at the same time getting you the best value.
Here are some common questions a consumer should ask.

#1 -What is your specialty?
It is important to know what your travel agent’s specialty is. They may only specialize in certain destinations or products, such as cruises or adventure tours.

#2 – What are your fees?
Obviously, you know that you will be compensating your travel agent for his or her time, planning expertise, work, and advice, but knowing the fees upfront is always a good idea. Some travel agents work on commission, some charge a flat rate, and some charge per service. It is also best to be upfront about your travel budget and be clear that your total budget includes travel agent fees.

#3 – What are your hours of operation?
You will need to know when your travel agency or agent operates. Be sure to get the toll-free number in case of an emergency as well as an alternate number for after-hours necessities.

# 4 – What happens if something goes wrong?
Sometimes, it is impossible to avoid inconveniences while traveling. Such inconveniences may include a delayed or cancelled flight because of poor weather, or you may not get the room that you wanted or in case of an illness or death n the family you cannot go on your vacation.
# 5 – Do you have special relationships with travel suppliers?

Many times, our travel agents will be able to get you a great deal, which may not be available to the general public. Cruise lines, tour companies, and hotels often offer perks such as upgrades, free parking, and other deals to travel agents who have worked with them before.

# 6 – Have you traveled to my destination?

There is nothing like first-hand knowledge. If your travel agent has traveled to your destination, he or she will be able to speak from experience. A well-traveled agent will be able to make informed recommendations and provide sound advice as opposed to one who has not visited the areas you are considering.

# 7 – Where can I learn more about my destination?

In many cases, travel agents will provide customers with information, such as brochures, about your destination.

#8 – Will I need a passport or visa?

If you are not sure if you will need a passport or special visa to travel to your destination, ask your travel agent. If you do need a passport or visa, he or she will also be able to instruct you on how to obtain one.

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